Guest Services Manager

Parking Management Company

Houston, TX

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Driver's License, Financial Analysis, High School Diploma, Hospitality and Tourism, Leadership, Operational Strategy, Operations, Operations Management, People Management, Sales Management, Team Building
LOCATION
Houston, TX
POSTED
1 day ago

The Valet Account Manager oversees daily operations at assigned locations, ensuring exceptional guest service, staff management, and client relations.
They handle scheduling, staffing, financial monitoring (revenue, payroll), and perform valet duties as needed.
The role focuses on building strong client relationships, maintaining operational efficiency, and promoting team development through training and leadership.
They manage communication, reporting, and collaborate with staff and clients to enhance service quality.
Qualifications include high school diploma, 3+ years supervisory experience, a valid driver's license, and strong customer service skills.
The position requires physical activity, outdoor work, and effective communication.
Benefits include health insurance, 401K, paid time off, training, and tuition assistance.
Employment is at-will, exempt under FLSA, with a focus on safety, compliance, and continuous improvement.

About the Company

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Parking Management Company