Guest Services I LK, Lodge Kohler

Location: Green Bay, WI

Opportunity

Join our guest services team - the heartbeat of our business and the warmth our guests remember long after their stay. Our Lodge Kohler team leads an action-packed boutique hotel just yards from Lambeau Field, home of the Green Bay Packers.

Specific responsibilities include:

• Providing guests with prompt, courteous service that exceeds their expectations
• Assisting guests with their arrival, departure, luggage, and vehicles
• Valet parking vehicles
• Driving the guest shuttle in the Green Bay area
• Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest's room
• Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions
• Identifying guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest''s room Miscellaneous deliveries required by guest or hotel staff
• Maintaining a clean work area, including all common rooms and storage closets

This is a full-time position. Shifts will be from 2:00pm to 11:00pm, weekdays and weekends.