Guest Services Agent- Beach Properties of Hilton Head

Towne Family of Companies

Hilton Head Island, SC

JOB DETAILS
SKILLS
Communication Skills, Equal Employment Opportunity (EEO), Hospitality and Tourism, Multitasking, Organizational Skills, Physical Demands, Problem Solving Skills, Rentals, Up-Selling
LOCATION
Hilton Head Island, SC
POSTED
1 day ago

Seeking a Guest Services Agent to handle inquiries via phone, email, internet, and in person, delivering professional and attentive service to exceed guest expectations. Responsibilities include managing bookings, processing payments, coordinating with departments, and resolving guest issues during their stay. The role requires a positive attitude, strong communication, organization, and multitasking skills, with a focus on upselling and maintaining service standards. Prior experience in vacation rentals and familiarity with booking software are preferred. Physical demands include light lifting, sitting, and visual tasks. The position is full-time, on-site on Hilton Head Island, with weekend rotations and a focus on teamwork and guest satisfaction. Equal opportunity employment applies.

About the Company

T

Towne Family of Companies