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Guest Service Representative - Substitute

Tricoci University

Bridgeview, IL

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JOB DETAILS
SALARY
$15–$16.20 Per Hour
SKILLS
Administrative Skills, Artificial Intelligence (AI), Calendar Management, Communication Skills, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, High School Diploma, Homeland Security, Microsoft Office, Multitasking, Operations Management, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Service Delivery, Student Services, Team Player, Telephone Skills, Trademarks, Writing Skills
LOCATION
Bridgeview, IL
POSTED
6 days ago
Join Tricoci University as a Guest Service Representative - Substitute!

About Tricoci University:
Tricoci University of Beauty Culture is renowned for providing top-quality beauty education and fostering a supportive learning environment. We are committedto helping students achieve their professional goals while offering exceptional customer service to all visitors.

Position Overview:
As a Substitute Guest Service Representative, you will provide essential coverage by delivering outstanding service to guests and students during periods of staff absence or increased demand. You will serve as a key point of contact, ensuring smooth and efficient operations for the university's front desk during your shifts.

Key Responsibilities:
  • Greet and assist guests and students in a friendly and professional manner.
  • Handle incoming calls and respond to inquiries about programs, services, and appointments.
  • Schedule appointments and maintain accurate records of guest interactions.
  • Address concerns or feedback from guests promptly and effectively.
  • Collaborate with team members to maintain a positive and organized work environment.
  • Support administrative duties as required to facilitate university operations.
Why Work With Us?
  • Work with a respected institution focused on excellence in beauty education.
  • Enjoy a collaborative and supportive team culture.
  • Flexible scheduling accommodating various availability.
  • Opportunities for professional growth and development.
  • Employee discounts on beauty services and products.
Requirements

Qualifications:
  • High school diploma or equivalent; additional education in customer service or hospitality preferred.
  • Experience in customer service or front desk roles is advantageous.
  • Strong verbal and written communication skills.
  • Excellent organizational skills with the ability to multitask efficiently.
  • Proficiency with Microsoft Office and basic computer skills; familiarity with CRM systems is a plus.
  • Positive attitude and flexibility to adapt to varying schedules.
  • Availability to work as a substitute including weekdays, evenings, or weekends as needed.
Benefits
  • Generous Paid Time Off
  • 401K Plan
  • Access to Continuing Education Units (CEU) Classes
  • Complimentary Services at our Student Clinic
  • Product Discounts
  • Opportunities for Career Advancement
  • A Rewarding and Dynamic Work Environment

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Job Description may be written with the assistance AI

Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.

About the Company

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Tricoci University