Guest Service Representative

Guest Service Representative – TPI Hospitality

• Location: Courtyard in Maple Grove
• Position: Front Desk 
• Shift: Friday -Monday (7am - 3pm shift) |32 hours 
• Pay:$17-19

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25+ hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes.

Key Responsibilities

● Provide friendly, energetic, and positive interactions with guests

● Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services

● Handle requests, inquiries, and complaints promptly

● Maintain accurate records of reservations, arrivals, departures, and payments

● Ability to multitask in a fast-paced environment

About TPI Hospitality

● Celebrating 50+ years in the industry

● Empowering culture that fosters personal and professional growth

● Opportunities for advancement across 25+ hotels and restaurants in Minnesota and Florida

● Twelve-time nominee for Best Places to Work by the Business Journal

Benefits

● Medical/Dental Insurance

● 401(k) & matching

● Paid Time Off (PTO) & Holiday Pay

● Volunteer Time Off (VTO), Bereavement, and School Conference Leave

● Employee Discounts & Tuition Discount

Watch Our Video Here – and get ready to be part of something extraordinary!