The Guest Service Agent in South San Francisco, CA, is a part-time, non-exempt role reporting to the Front Office Manager, with a pay rate of $19.00/hour.
They ensure smooth check-in/check-out, manage guest records, handle reservations, payments, and inquiries, and provide excellent customer service.
Essential duties include greeting guests, verifying payments, updating property management systems, billing, issuing keys, coordinating with staff, and assisting with guest questions about hotel services and local attractions.
Qualifications include prior front desk experience (preferred), strong communication, proficiency with property management software, cash handling skills, problem-solving ability, and organizational skills.
The work environment is primarily indoor at the front desk, requiring standing, walking, and occasional lifting, with a flexible schedule including evenings, weekends, and holidays.
Stonebridge is an equal opportunity employer, offering comprehensive benefits and accommodations for qualified individuals.