Benefits:
401(k)
Employee discounts
Paid time off
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Training & development
About the Role
The Nail Bar & Beautique is a luxury all-women boutique nail salon and spa in St. Augustine, and we're hiring a Receptionist & Guest Concierge to anchor our front desk.
You'll be the first person our guests see and the voice on the other end of the phone. The role requires someone who is organized, warm, dependable, and genuinely good with people. If you take pride in being the kind of person who keeps things running smoothly behind the scenes while making every guest feel taken care of, you'll do well here.
What You'll Do
Greet guests as they arrive and check them in for appointments
Answer phone calls, respond to texts and emails, and book appointments through our Phorest scheduling platform
Manage the daily flow of the salon: confirmations, reminders, rebookings, and guest follow-up
Process payments, sell retail products, and handle basic point-of-sale tasks
Keep the reception and retail areas clean, organized, and presentable throughout the day
Offer refreshments and attend to guest needs during their visit
Support the technicians and management team with light administrative tasks as needed
What We're Looking For
2+ years of customer service experience (salon, spa, hospitality, or boutique retail is a plus)
Previous front desk or reception experience preferred
Strong written and verbal communication skills
Comfortable learning new software quickly (Phorest experience is a bonus, not required)
Reliable, punctual, and professional in both appearance and attitude
Able to multitask in a busy environment without losing composure
Positive attitude and a genuine interest in the beauty industry
Great team player
What We Offer
Competitive hourly pay based on experience
Clear career development pathway with defined milestones (30, 60, 90 day reviews and beyond)
Generous employee discounts on services and retail, including Eminence Organics skincare
Ongoing training and professional development
A clean, well-run, supportive work environment
About Us
The Nail Bar & Beautique is a luxury boutique salon offering nails, lashes, waxing, facials, permanent makeup, and curated skincare retail. We're known for our hospital-grade sterilization standards, our no-acrylic policy, and our commitment to building a team that grows together.
Location: 340 CBL Drive Suite 104, St. Augustine, FL 32086
How to Apply
Submit your application through ADP. We review every submission and will reach out to candidates we'd like to speak with further.