The Oasis Club at ChampionsGate is excited to announce the exceptional career opportunity of Concierge.
Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities of the Concierge:
• Serves as a local information source for guests. • Provides information about special events within the resort and the surrounding area. • Maintains adequate supply of brochure rack items in a clean, well-organized manner. • Answers all incoming calls to the guest service desk. • Assists guests with various services such as: • making dining reservations • ordering flowers and wine • making or changing airline reservations • providing directions • and other special arrangements • Assists guests with questions and concerns, makes suggestions and identifies possible solutions. • Incorporates safe work practices in job performance. • Performs other duties as required.
Minimum Qualifications for the Concierge:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
Regular and reliable attendance. Pen availability for days, nights, and weekends.
Extra Information:
Must be able to work weekends & holidays.