GSC Operations Associate - Complex

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. 

Position Summary: 

Do you have your P&C license or willing to obtain it? Then the Risk Advisor Representative is right for you! Compliance team is responsible for reviewing commercial insurance policies and documents to ensure compliance. Each employee manages a low call volume to assist our customers. 

Position Details: 

• Pay: $18/hr - Unlicensed ($21/hr P&C Licnesed)
• Hours: M-F 5am - 5pm ( 8.5 hour shift between those hours) 
• First 90 days in office - 777 N Rainbow Blvd  
• Benefits Start Day 1!!

• Contact vendors to inform them of missing/expired coverages required to bring them into compliance 
• Explain commercial coverages in detail 
• Responding to inquiries regarding vendors’ policies in a timely manner 
• Maintaining specialized and comprehensive records and filing 
• Interacting with high profile clients via email in professional manner 

Required: 

• High school diploma or equivalent and a minimum of 3 years of related experience (insurance and customer service)
• Strong typing and basic computer skills 
• Strong written and verbal communication skills 
• Basic math skills 
• Customer service experience 
• Ability to communicate effectively and efficiently with Clients

Preferred: 

• Licensed in Property and Casualty Insurance or able to obtain their P&C license within 30 days 
• Previous insurance experience preferred 
• Proficiency in Microsoft Office applications 
• Associate's degree, professional certification, or equivalent training and experience preferred 
• Call Center Customer Service

Work Traits: 

• Strong attention to detail. 
• Builds collaborative and mutually meaningful relationships with other team members. 
• Actively suggests and shares opportunities to streamline and improve processes. 
• Exudes a positive attitude while working within a team environment. 
• Effective time management skills. 

#LI-KB3

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Hereto review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.