Cheil Dallas Account Service Group Account Director
About us
Cheil Worldwide is the 11th-largest creative agency in the world. Headquartered in Seoul, South Korea, we were founded by Samsung in 1973 to grow its local and global business. While Samsung is still one of our main clients, our network roster has evolved to include other globally recognized brands such as Adidas, PayPal, ESPN, Lego, Coca-Cola, Nivea, Starbucks, and many more.
Cheil Dallas serves as the lead agency for all Samsung Mobile projects in North America and is strategically located at Legacy Central in Plano, Texas. Its the home base for more than 200 creative problem-solvers who share a passion for developing groundbreaking ideas rooted in data-driven insights and enabled by innovative technology.
And that brings us to you… or rather, you to us. Cheil Dallas is looking for a Group Account Director with a strong aptitude for cutting-edge technology, including AI. This senior leadership role requires demonstrable experience managing complex integrated campaigns, including CRM, retail signage, experiential, and influencer projects.
About you
Who you are is just as important as, if not more important than, what you can do. A great listener and intuitive. Resourceful and inquisitive. You have an entrepreneurial spirit and the desire to build and lead. Have great people skills and the natural ability to maintain a positive outlook even when faced with challenging circumstances or high-pressure assignments.
You build relationships far and wide, both internally and externally, to see the business from all sides and use them to create momentum and drive clarity during times of ambiguity. You are a person who knows how to fix problems and navigate the road ahead to circumvent potential issues. You are experienced and passionate about defining brand strategy and translating that to outstanding integrated marketing plans and creative work that drives results.
About the role
Like you, this job is multidimensional, and every aspect is crucial to creating culturally relevant work. The Group Account Director serves as the business lead for multiple assigned business verticals. Proactively seeks out opportunities to partner with agency leadership, expand the business portfolio, and actively contribute to building the positive culture of Cheil.
Believes their job is to imagine the future of the clients business and of Cheil as an agency, always three steps ahead. Account Leadership provides strategic leadership and roadmaps for the business that integrates all disciplines, including strategy, creative, media, production, and analytics. Commands complete ownership and accountability for assigned lines of business and relationships with clients and agency team at all levels.
Encourages a positive professional environment that supports the clients management, teammates, and the work. Sets a standard of excellence through coaching and mentorship that develops strong, motivated internal teams. Identifies opportunities and grows billings within assigned lines of business. Spots challenges in the distance and knows when to bring in agency leadership and offer solutions to help them troubleshoot.
Positively leads and fosters a spirit of healthy debate and dialog in service of the work. Demonstrates a deep understanding of relevant categories, competitors, and emerging media that may inform the work. Has a can-do attitude, bringing a sense of calm and optimism to the client and team. Builds strong relationships with senior clients, having the ability to have tough conversations. Seeks opportunities to deliver breakthrough work. Demonstrates strong supervisory delegation and escalation skills.
Management Oversight
Provides leadership to integrated teams internally to ensure pitched concepts and HQ adaptations become great executions out in the world. Manages multi-disciplinary teams, ensuring all team members are entrusted with work appropriate for their experience level and that the team remains challenged and engaged.
Provides ongoing guidance to the internal team to ensure production processes and needs, budgets, timely approvals, are clear, pave the way for easy approvals and decisions that lead to the best possible output. Mentors a team of direct reports, working together to set goals, training them to ensure best practices are followed and managing the annual review process.
Financial Leadership
Ensures successful financial operations across assigned lines of business, adhering to the Scope of Work. Manages project plans that can be accurately tracked against and that set the team up for success. Establishes processes and best practices to ensure the account is as efficient and profitable as possible.
Has ongoing knowledge of how work is progressing against projections and billing holistically. Understands production bidding and is able to navigate complex conversations regarding production costs, trade-offs, and overarching campaign budgets.
Agency Leadership
Is highly respected by all agency departments, inspiring and encouraging innovative thinking and solutions. Actively participates in internal management and training of agency personnel. Builds trusted relationships with agency leadership, identifying opportunities to impact agency culture and operations and ensure learnings are shared with the internal team.
Proven ability to build strong relationships with partners that overcomes day-to-day hurdles. Assists with new business pitches. Stays informed and shares industry and cultural trends and technological advances that may help inform the work.
Transcends the day-to-day challenges to lead conflict resolution and implement solutions both internally and externally. Becomes a trusted right-hand to the Executive Director of Account Services and helps champion leadership efforts.
About the requirements
Youve got to check the boxes before you can think outside of them.