Grounds Maintenance Account Manager

Green View Nursery Inc

Dunlap, IL

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Billing, Budgeting, Calendar Management, Coaching, Communication Skills, Contract Approval, Corrective Action, Customer Relations, Customer Retention/Renewal, Develop and Maintain Customers, Driver's License, Gross Margin, Groundskeeping, Healthcare, Maintenance Services, Nonprofit, Performance Metrics, Problem Solving Skills, Quality Metrics, Safety Standards, Sales, Sales Management, Team Lead/Manager, Time Management, Up-Selling
LOCATION
Dunlap, IL
POSTED
30+ days ago

Green View has been serving Central Illinois since 1955, a family-owned landscape design, installation, and maintenance company with locations across Peoria, Bloomington, Springfield, and Champaign. Three generations of the Hoerr family have built this company on doing great work and treating people right. We take pride in our crews and in the properties we maintain.

Position Overview As a Grounds Maintenance Account Manager, you will own a book of business and the outcomes behind it: budgeting, sales, job management, quality, and client retention across mowing, bed maintenance, enhancements, irrigation, turf, and plant healthcare. You will be the primary point of contact for your clients and the operational leader for your crews.

Day-to-Day Responsibilities

Set yearly budgets with the Division Director based on historical data and a strategic approach to growth Prospect, estimate, and close maintenance contracts and seasonal add-ons; renew recurring contracts and generate enhancement upsells from site walks Plan weekly schedules and optimize routes, aligning labor and materials to hit deadlines and quality standards Serve as primary client contact: conduct site walks, present proposals, resolve issues quickly, and ensure timely payment collection Coach crew leaders, run quality audits, lead weekly team meetings, and reinforce safety and workmanship standards Track key indicators including hours vs. estimate, gross margin, callbacks, and incidents; take corrective action when needed Coordinate with Inventory and Shop on materials and equipment; align with Office and Admin on invoicing accuracy Represent Green View through community and nonprofit involvement to build relationships and develop future clients Plan and execute snow operations including routes, callouts, and vendor coordination for your accounts

What Were Looking For

3 or more years in landscape maintenance account management or operations with direct client ownership Proven track record selling and renewing maintenance services and generating enhancement upsells Hands-on credibility across maintenance services, comfortable on site and in the field Strong communication skills with customers and crews, and steady under pressure Ability to manage to KPIs and take data-driven action Experience with Aspire or similar operations software and basic Excel; BambooHR familiarity is a plus Valid drivers license with an insurable driving record; available for seasonal peaks and snow operations

What Green View Offers

Base salary starting at $60,000 and up to $120,000 with uncapped commission Mileage reimbursement Paid Time Off and Paid Holidays 401(k) retirement plan with company match Major Medical, Dental, Vision, Term Life, Long Term Disability, and Pet Insurance HSA Health Savings Account Company clothing Education reimbursement

Green View is an Equal Opportunity Employer and an Affirmative Action employer. We are committed to attracting and retaining a diverse workforce and do not discriminate on any protected basis. Specific job responsibilities listed are guidelines and may be expanded at the discretion of Green View management.

About the Company

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Green View Nursery Inc