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Graphic Designer / CSR / Digital Production Specialist

AlphaGraphics - US863

Odessa, FL

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JOB DETAILS
SKILLS
Adobe Acrobat, Adobe Creative Suite, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Analysis Skills, Bindery Equipment, Cloud Computing, Communication Skills, Consulting, Customer Experience, Customer Satisfaction, Customer/Client Research, Graphic Design, Job Requisition Posting, Leadership, Marketing, Metrics, Operational Improvement, Operations, People Management, Presentation/Verbal Skills, Printers, Problem Solving Skills, Production Systems, RIP (Routing Information Protocol), Telephone Skills, Time Management, Training/Teaching, Website Conversion, Writing Skills
LOCATION
Odessa, FL
POSTED
30+ days ago
Benefits:
  • 401(k) matching
  • Paid time off
  • Training & development


We are Hiring: Graphic Designer / CSR / Digital Production Specialist
Location: AlphaGraphics – Odessa, FL 33556 (Pasco County)
Job Type: Full-Time


About the Opportunity


Are you a self-driven go-getter who thrives in a high-pace environment? Do you love seeing a project through from the first creative spark to the final printed product?


Our AlphaGraphics center in Odessa, Florida, is looking for a versatile, proactive professional to be the heartbeat of our daily operations. We operate on high-level personal responsibility, integrity, and Christian values. We are looking for someone who requires minimum supervision, brings out-of-the-box ideas to the table, and has the grit to adapt and overcome immediate challenges. If you have a growth mindset and the analytical skills to solve problems on the fly, we want you on our team!


What You Will Do


Area of FocusYour Daily Impact
Graphic Design & Pre-Press | Create engaging designs for marketing materials and signage. Pre-flight customer files, ensure print readiness, and perform color correction and layout adjustments.
Customer Experience (CSR) | Serve as the face of our center! Consult with walk-in clients, answer calls, and provide accurate estimates. Manage workflows and communicate proactively.
Digital Production & Finishing | Operate digital color/B&W presses and wide-format printers. Manage RIP software, perform bindery/finishing (cutting, folding, binding), and conduct strict quality checks.
Problem Solving & Leadership | Address and correct customer or order situations with tact and composure. Fight for what is right, suggest innovative ideas, and maintain full bearing under pressure.

Who You Are (Skills & Mindset)


Attribute Requirements & Traits
Technical Skills | Strong proficiency in Adobe Creative Cloud (Illustrator, InDesign, Photoshop, Acrobat). Experience with RIP software (e.g., Fiery) and operating print/finishing equipment.
Experience | 1-3 years in a commercial print, sign shop, or fast-paced production environment is highly preferred.
Character & Values | Operates with high integrity and Christian values. Proactive, highly accountable, and willing to take steps to address situations head-on.
Work Ethic | A self-starter requiring minimal supervision. Highly adaptable, trainable, and eager to learn new systems to improve center operations.
Communication | Excellent verbal and written skills with a customer-first mindset. Analytical, resilient, and always maintains professionalism.
How We Measure Success


KPIExpectation
Quality & Accuracy | Maintain a low error rate in file preparation and keep material waste below target metrics.
Turnaround Time | Deliver estimates within 24 hours and ensure 95%+ of print jobs are completed by the promised deadline.
Customer Satisfaction | Achieve high quote conversion rates and positive client feedback for responsiveness and product quality.
Ready to Apply?


If you are ready to bring your creativity, technical skills, and high-level values to a team that will appreciate your drive, we would love to hear from you!


Send your resume and a brief portfolio to asoto@alphagraphics.com


*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

About the Company

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AlphaGraphics - US863