Graduate Student Services Advisor (5156C), Berkeley Public Health - #86279

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Graduate Student Services Advisor (5156C), Berkeley Public Health - #86279

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Job ID

86279

Location

Main Campus-Berkeley

Full/Part Time

Full Time

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About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging make it a special place for students, faculty, and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic, and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups. Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

Berkeley Public Health (BPH) aims to improve population health, especially for the most vulnerable, through interdisciplinary collaborations, preeminent education, and transformational research. Established in 1943, BPH is a professional school on the UC Berkeley campus that comprises six academic divisions and nearly 30 research centers and programs. Our department's values include social justice, health as a right, challenging conventional thought, embracing diversity, and creating meaningful impact. We honor our principles of community by centering and valuing everyone in our community; prioritizing prevention while remaining grounded in social justice; promoting safety and respect; practicing self-care and kindness; and remaining optimistic, hopeful, and committed to change. Learn more at: publichealth.berkeley.edu.

The Division of Community Health Sciences strives to provide public health researchers, clinicians, and practitioners a deeper understanding of the interdisciplinary and community-based nature of public health. The broad orientation reflects the concept of developmental epigenesis-that is, how biological susceptibility and resistance works alongside social, physical, and cultural environments to influence the emergence and prevalence of disease over the course of human life. The division emphasizes the integration of research, practice, and policy across a wide range of disciplines. Three programs of study-Health and Social Behavior; Food, Nutrition and Population Health; and, Maternal, Child, and Adolescent Health-offer diverse perspectives on the origins of disease and the preservation of health.

Position Summary

Under the supervision of the manager of the Division of Community Health Sciences, the Program Manager supports matriculated graduate students in four degree tracks: Health and Social Behavior (HSB) 2-year Masters of Public Health (MPH), Concurrent 3-year HSB MPH/Masters of Social Work, Concurrent 3-year HSB MPH/Masters of City Planning, and Concurrent 3-year HSB MPH/Masters of Journalism, as well as supporting the campus-wide graduate certificate in Racism, Health & Social Justice. This position also provides support to the programs' faculty directors and faculty, and collaborates with the broader Student Services & Admissions team to support admissions & recruitment, school-wide events, etc. In addition, the role supports the Maternal, Child and Adolescent Health (MCAH) master's program with annual student recruitment and admissions processes (with matriculated students supported by a different Program Manager).

Application Review Date

The First Review Date for this job is: May 29, 2026. For full consideration, please apply on or before the first review date.

Job Scope

The Program Manager supports the programs' graduate students, faculty, and leadership on a range of academic and administrative areas. They provide high-touch student advising throughout the student life-cycle: recruitment & admissions, curriculum planning, capstone/Integrated Learning Experience, and alumni outreach. Faculty and leadership support includes managing student-based issues, programmatic responsibilities, budget oversight and administering student funding, and data capture and management.

Responsibilities

Enrollment & Academic Advising (30%)

• Ensure students are properly enrolled, registered, fees paid, and blocks cleared; advise students on enrollment policies and procedures, and process add/drops.
• Monitor graduate students' academic progress; counsel and assist with retention efforts.
• Advise students on academic goals and options, curriculum requirements, course selections, petitions for candidacy and exceptions, capstone/Integrated Learning Experience requirements, and degree/program completion.
• Provide specialized advice and assistance to students in concurrent degree programs on academic and degree progress and major requirements; counsel students in meeting academic goals; and resolve scheduling conflicts, and similar issues.
• Track and review academic progress and advise students and faculty on program requirements, procedures, problems, and administrative issues for degree/program completion; identify graduate students not making good academic progress and report back to faculty advisors for interventions.
• Responsible for interpreting campus policies and advising graduate students and faculty on student conduct, student grievances (non-employment related), disputes, and issues regarding discrimination in collaboration with Assistant Dean for Students and/or Sr. Director of Student Services.
• Serve as a liaison and key contact person between the faculty and graduate students, Graduate Division, and other campus units; make referrals to campus resources (e.g., Berkeley International Office, Disabled Students' Program, Basic Needs Center).
• Maintains student and program data, records, and Academic Progress Reports.

Program Administration (20%)

• Plan curriculum in collaboration with faculty program director, division chair and manager, faculty, and with other (concurrent degree) departments, to ensure students progress through course sequences, avoiding conflicts, and ensuring compliance with campus policies.
• Direct faculty in collecting, formatting, and editing course descriptions and documentation for new or revised courses for submission to SPH Education Policy & Curriculum Committee.
• Maintain history of course offerings and enrollments; contribute information regarding course offerings as needed to accrediting bodies such as CEPH.
• Administer and manage concurrent degree programs; support SPH faculty program directors and coordinate with counterparts in other departments (i.e., Journalism, Social Welfare, City & Regional Planning).

Recruitment and Admissions - Health & Social Behavior Programs (15%)

• Advise prospective applicants on necessary academic preparation and degree eligibility, and appropriateness of program(s) as it pertains to the prospective applicant's goals.
• Advise international applicants on unique requirements for admission.
• Support applicants with the submissions of effective applications.
• Initiate and arrange graduate student recruitment visits to Berkeley.
• Plan and implement the applicant evaluation process for the programs, including preliminary review of applications for completion and requirements, soliciting student/alumni reviewers, assigning faculty reviewers, and facilitating holistic review.
• Coordinate with concurrent degrees' departments/staff.
• Advise faculty committees regarding application requirements, timelines, and fellowship criteria.
• Keep committees on track to meet school and campus deadlines.
• Coordinate organized review of files and ensure confidentiality.
• Identify applicants for funding consideration.
• Participate in the evaluation and nomination processes for student fellowships, grants, and other awards managed by the Student Services & Admissions Team.

Recruitment and Admissions - Maternal, Child, & Adolescent Health Programs (10%)

• Advise prospective applicants on necessary academic preparation and degree eligibility, and appropriateness of program(s) as it pertains to the prospective applicant's goals.
• Advise international applicants on unique requirements for admission.
• Support applicants with the submissions of effective applications.
• Initiate and arrange graduate student recruitment visits to Berkeley.
• Plan and implement the applicant evaluation process for the programs.
• Develop efficiencies for review processes and compilation of reviews.
• Manage preliminary review of applications for completion and requirements, soliciting student/alumni reviewers, assigning faculty reviewers, and facilitating holistic review.
• Coordinate with concurrent degrees' departments/staff.
• Advise faculty committees regarding application requirements, timelines, and fellowship criteria.
• Keep committees on track to meet school and campus deadlines.
• Coordinate organized review of files and ensure confidentiality.
• Identify applicants for funding consideration.
• Participate in the evaluation and nomination processes for student fellowships, grants, and other awards managed by the Student Services & Admissions Team.

Field Readiness & Alumni Engagement (10%)

• Partner with instructors of, and participate in, seminars/classes that prepare students for field placement and gaining professional skills.
• Advise students regarding professional training requirements including required fieldwork and coursework relevant to specific academic and career goals.
• Work with faculty program director to develop and maintain professional networks in the field.
• Counsel prospective students regarding typical positions obtained by program graduates, and career tracks common within public health.
• Work with the RISE Careers & Leadership Office on the internship/field placement process and best practices to support students.
• Engage program alumni to enhance the experience of current students.

Event Planning (5%)

• Plan and facilitate capstone and final oral examination events for faculty and students.
• Design and lead workshops for students, such as information about UC Berkeley resources, or academic strategies and enrichment programs.
• Organize and host community-building events for student and faculty.
• Participate in the planning and execution of school-wide events such as Commencement, New Student Orientation, and Spring Visit Day.

Professional Development (5%)

• Participate in workshops, trainings, and other professional development activities.
• May participate in committees, projects, and other service activities.
• Represent program(s) within the School of Public Health (e.g., Student Affairs Resource Group) and across campus (e.g., Graduate Division).

Other (5%)

• Other duties, as assigned.

Required Qualifications

• 3+ years of experience providing student services within higher education institution(s).
• Working knowledge of student advising and counseling techniques.
• Strong written and verbal communication skills, specifically as it relates to communicating to a variety of stakeholders; ability to provide guidance and coaching of process and policies to others.
• Strong customer service orientation, including excellent interpersonal skills to be able to work effectively across the organization.
• Actively incorporates inclusive practices into all facets of work.
• Demonstrated ability to handle difficult or sensitive situations/individuals effectively.
• Strong collaboration skills, enabling efficient and effective coordination with internal and external partners (e.g., Student Services & Admissions, concurrent degree program partners).
• Proven ability to organize work functions in an efficient and effective manner.
• Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
• Ability to maintain confidentiality, objectivity, sensitivity, professionalism, and exercise good judgment.
• Thorough knowledge of common computer applications and web-based collaboration tools; ability to learn new technological platforms utilized in student services.

Preferred Qualifications

• Working knowledge of and/or ability to learn UC Berkeley systems: CalCentral, Common Solutions, Slate, SOPHAS, etc.
• Experience utilizing quantitative and qualitative data to identify areas in need of improvement; experience with monitoring/assessing processes and carrying out process improvement efforts.
• Experience working with graduate and/or professional degree students.
• Knowledge of the field's post-degree employment opportunities and practices.

Education / Training

• Bachelor's degree in related area and/or equivalent experience/training.

Preferred Education

• Master's degree in Public Health or Higher Education/Student Services.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual salary or hourly range that the University reasonably expects to pay for this position is $78,000.00 - $84,000.00. The full payscale for this job classification is $61,200.00 - $105,200.00.

• This is an exempt, monthly-paid position.
• This is a full-time (100% FTE, 40 hours/week) Career position eligible for full UC benefits.

How to Apply

• To apply, please submit your resume and cover letter.

Other Information

• This position is eligible for 40% remote/hybrid work (approx. 16 hours/week) within the United States. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs and are subject to change.
• Working Days: Monday - Friday
• Working Hours: 8 AM - 5 PM
• Work Location: University of California, Berkeley and remote (hybrid position)
• This position is covered by the collective bargaining agreement between UAW (United Auto Workers) and the University of California Regents for RP or SV.
• This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Misconduct

SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

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