Graduate Assistant, Financial Aid Office

Position Title: Graduate Assistant

Department: Financial Aid Office

Supervisor: Director of Financial Aid

Cumberland University is accepting applications for a Financial Aid Office Assistant. This is a 20 hour per week, part-time position. Employment hours are 8:30 am to 12:30 pm or 12:30 to 4:30 pm, Monday thru Friday.

POSITION DESCRIPTION

This position supports the Office of Financial Aid for providing excellent customer service to current and prospective students and their families that visit the FA office or contact us via telephone or email. Other duties include:

• Providing the first-line of contact for students, parents, faculty and staff for the Financial Aid Office.
• Files confidential paperwork in a logical, concise, and timely manner by matching a multitude of paperwork with student files as directed by Financial Aid staff.
• Processes all incoming/outgoing mail to ensure timely processing of financial aid documentation.
• Answering questions either by phone, email or in person, and conduct follow-up communications with students, parents, faculty and staff as needed.

MINIMUM QUALIFICATIONS

• Bachelor's Degree; acceptance into Cumberland University graduate school program
• Candidates must exhibit strong customer service and organizational skills, proficiency in computer applications, the ability to plan, organize and prioritize work, and have the ability to multi-task.

COMPENSATION

Full tuition waiver, 12 credit hours per semester (NO HOUSING, STIPEND OR BOOKS)

UNIVERSITY DESCRIPTION

Cumberland University is a private, independent, coeducational, liberal arts institution with three academic schools, five graduate degree programs and a non-credit Continuing Education Program. Cumberland University is located in Lebanon, Tennessee, 30 miles east of Nashville. Founded in 1842, Cumberland University offers a variety of educational, athletic, and social experiences to enhance the learning opportunities of the current student body.

APPLICATION PROCEDURE

The screening of applications will begin immediately, and the position will remain open until filled. Persons interested should submit an electronic version of resume, cover letter and three references.