About Us
Georgia College & State University (GCSU) is the states designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem-solving, and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.
As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry, and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review, and Colleges of Distinction - among other ranking sources.
Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research, and a capstone project that fosters intellectual curiosity, reasoned inquiry, and critical thinking.
The universitys beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery OConnor, 45, and the college community enjoys many exciting literary arts programs at OConnors former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff, and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational, and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.
Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgias Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu.
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Job Summary
Georgia College & State University (GCSU) Office of Admissions is seeking a dedicated and enthusiastic Graduate Student Assistant to support the tele-counselor team and assist with daily operations of the GCSU Welcome Center. This position plays a vital role in our recruiting efforts by supporting calling campaigns designed to generate applications and assisting in campus visit experiences for prospective students and their families.
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Responsibilities
• Tele-Counselor Team Support • Assist with the supervision and training of undergraduate tele-counselors who contact prospective students • Monitor call quality and provide constructive feedback to improve effectiveness • Help develop call scripts and talking points for various recruitment campaigns • Track and analyze calling data to measure effectiveness and recommend improvements • Assist with scheduling and maintaining adequate staffing levels for calling campaigns
• Welcome Center Operations • Support Saturday operations of the GCSU Welcome Center • Assist with organizing and facilitating campus tours • Assist with special visit events for prospective students and families • Ensure the Welcome Center maintains a professional and welcoming environment • Serve as a knowledgeable resource for visitors with questions about GCSU
• Administrative Support • Assist with data entry and management in the admissions CRM system • Generate reports on recruitment activities and outcomes • Help maintain accurate records of prospect communications • Support various admissions events and initiatives as needed • Contribute to the development of recruitment strategies and materials
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Required Qualifications
• Current enrollment in a graduate program at GCSU • Excellent verbal and written communication skills • Strong organizational and time management abilities • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) • Ability to work independently and as part of a team • Professional demeanor and customer service orientation
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Proposed Salary
$10.00 / hour
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Required Documents to Attach
• Cover Letter • Resume/CV • List of References • Portfolio
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USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
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Equal Employment Opportunity
Georgia College & State University (GCSU) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. No person shall, on the grounds of race, color, sex (including pregnancy, sexual orientation, and gender identity), religion, national origin, age, disability, veteran status, or genetic information, be excluded from employment or participation in, be denied the benefits of, or otherwise be subjected to discrimination, under any program or activity conducted by GCSU.
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Georgia College & State University is a national award-winning institution in areas of student success and achievement. It strives to achieve excellence in the composition of its community, educational programs, university policies, research and scholarship, campus life, employment practices, extracurricular activities, and community outreach. It is a priority of the university to be a welcoming and inclusive environment so that its campus culture will enhance the ability of its community members to succeed in their endeavors, to be respected as individuals, and to feel a sense of belonging.
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