POSITION SUMMARY:
The Business Specialist performs a wide range of difficult-to-complex administrative activities related to facility departments including human resource management, cash management, Point-of-Sale system management, and direct oversight of the Reception Department including staffing and personnel operations. Uses considerable independent judgment within the framework of established policies and objectives in decisions that influence department operations. Participates in the development and implementation of Reception objectives, policies and procedures; directs and ensures proper coordination of all administrative duties.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following):
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, customers and outside vendors/service providers.
PHYSICAL REQUIREMENTS:
Position medium with lifting of 50 pounds maximum, with frequent lifting/carrying up to 25 pounds. Physical factors include constant use of hearing, near/midrange/far vision and typing. Frequent sitting and use of hearing, near/midrange/far vision, depth perception, color/field of vision, driving and typing. Occasional standing and walking, climbing, stooping, kneeling, reaching, carrying, lifting, pushing, pulling, bending, use of smell and manual handling. Working conditions include occasional exposure to weather, extreme heat/cold, wet/humidity, noise, vibration and air quality. Potential hazards include constant client contact and computer use. Occasional exposure to moving mechanical parts, chemicals, insecticides/pesticides, infectious exposure and needles/syringes.
REQUIREMENTS:
Education: Associate degree required or three years demonstrated ability in related work experience may be considered in lieu of degree. Degrees preferred: Business Administration, Business Management, Office Administration, Recreation Management, or Accounting.
Experience: Minimum of three years’ experience in office management, project management, or related field required. Minimum of one-year supervisory experience required in addition to above stated degree requirement.
Certification/License: First Aid and CPR Certification required within 90 days of hire, training will be provided. Will be required to undergo and successfully pass a background check. Must have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must comply with annual driver's license review and insurability standards with the Sault Tribe Insurance Department. Must comply with the Sault Tribe’s Drug-Free Workplace Policy which may include random drug tests.
Knowledge, Skills, and Abilities: Knowledge of customer service practices required. Knowledge of First Aid and CPR procedures preferred. Knowledge of retail inventory management preferred. Knowledge of Point-of-Sale system preferred. Working knowledge of tribal procurement processes, policies and procedures preferred. Working knowledge of accounting and payroll software preferred. Knowledge of effective human resource management practices required. Excellent listening and communication skills required. Must possess interpersonal skills necessary to develop rapport to promote individuals required. Multi-tasking and prioritizing skills required. Must be able to work independently and without direct supervision. Must be able to operate a personal computer efficiently. Ability to perform acceptable customer service and professionalism standards without direct supervision. Ability to organize and coordinate multiple, complex and detailed projects. Ability to effectively hire, train, evaluate and supervise employees. Ability to analyze situations carefully and adopt effective courses of action. Must be able to work evenings, weekends, and some holidays. Ability to respond to difficult and stressful situations in efficient, effective and positive manner. Must be able to promote good public relations in a cooperative, productive working environment. Ability to drive daily to and from local bank.
Native American preferred.
This job description outlines the general scope and level of responsibilities associated with the position. It is not intended to be an employment contract, nor does it represent a comprehensive list of all duties, responsibilities, or requirements. The Sault Ste. Marie Tribe of Chippewa Indians reserves the right to modify, add, reassign, or combine job duties or positions, in whole or in part, at any time.
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