Guest Services Leader Pilot Flying J
Richfield, OH1 day ago
- $14.95–$22.22 Per Hour
Highlights
Relay pertinent information to key staff including Executive Chef, Beverage Manager, Dining Manager, Executive Offices, Concierge, and Membership Office as needed. Key Responsibilities of the Shift Lead: Assist with training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; address complaints and resolve problems.
Numbers & Facts
| Location | Beachwood, Ohio |
| Website | https://www.trooncareers.com/careers |
Description
Highland Park Golf Course is excited to announce the exceptional career opportunity of a Golf Shop Shift Lead! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the members and guests.
Key Responsibilities of the Shift Lead:
- Assist with training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; address complaints and resolve problems
- Assist in the management of department members that may include, but are not limited to: Golf Operations staff, Cart Staff, and Building Maintenance
- Review current day's business levels in all operations and assign priorities as needed
- Relay pertinent information to key staff including Executive Chef, Beverage Manager, Dining Manager, Executive Offices, Concierge, and Membership Office as needed
- Assure that effective orientation and training are given to each new associate; assist in developing ongoing training programs
Shift Lead Qualifications:
- Knowledge of hospitality POS system application, hardware, and software
- Experience in multi-faceted golf or sales operations
- Cash handling experience, preferably at the management level
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