Golf Shop Retail Coordinator

Golf Shop Retail Coordinator

Salary

$22.74 - $27.29 Hourly

Location

Fossil Trace Golf, 3050 Illinois Street, Golden, CO

Job Type

Full-Time

Job Number

2026-00071

Department

Parks and Recreation

Division

Fossil Trace Golf Club & Maintenance

Opening Date

07/31/2026

Closing Date

8/31/2026 11:59 PM Mountain

FLSA

Non-Exempt

• Description
• Benefits
• Questions

The City of Golden is currently seeking Golf Shop Retail Coordinator applicants. Come and see why the City of Golden is the place you want to be!

Being a Golden employee is more than just a job, its a lifestyle. Golden is a vibrant outdoor community making it a great place to live, work and play.

• Location, location, location - Work near great restaurants and shops, hit the trails, and enjoy the outdoor scenery of Clear Creek and the foothills. Convenient commuting from all directions.

• Paid time off - Paid vacation starts at 16 days (thats over 3 weeks!), plus 12 days of sick time and 12 paid holidays each year.

• Great benefits - The City matches up to 8% of your retirement contributions, plus offers a full-spectrum of benefits and perks, including tuition reimbursement (check it out)!

Under the direct supervision of the Head Golf Professional, the Golf Shop Retail Coordinator coordinates the selection, purchase, merchandising, inventory control and overall management of the golf shop merchandise operation. This position supports an industry-leading public golf retail operation and works closely with golf professionals by providing support, promoting the Club's vision, and promoting the game of golf with an emphasis on providing exceptional customer service. This position helps support revenue goals, inventory accuracy, visual presentation standards, and the overall guest retail experience. May be required to work early morning, evening, weekend, and holiday shifts.

JOB SUMMARY

GOLF PRO SHOP OPERATIONS

• Responsible for the selection, purchase, receipt, ticketing, display, inventory and accounting procedures for all golf shop merchandise.
• Works directly with the point-of-sale (POS) system and related reporting tools to help ensure adequate stock levels, accuracy of sales, effective reorder points, minimization of inventory shrinkage and overall inventory control.
• Works directly with industry sales representatives and vendors regarding product assortment, purchasing, delivery schedules and overall vendor relationships.
• Under the direct supervision of the Head Golf Professional, coordinates the day-to-day financial administration of golf retail operations and serves as a primary operational contact with the City's Finance Department. Responsibilities include sales, invoice processing, credit memos, general ledger reconciliation, daily cash reporting, daily, monthly and year-end inventory, and receiving, in accordance with City policies and procedures.
• Assists the Head Professional with the annual merchandise buying plan, seasonal product assortment decisions, and monitoring financial and operational performance of the golf shop operations and services, including sales trends, inventory performance, loss prevention, and retail presentation standards.
• May provide custom Clubfitting.
• Can expect to work behind the Golf Shop counter in the off-season (November 15 - March 15).

GENERAL GOLF OPERATIONAL SUPPORT

• Assists in areas of the operation, including daily golf course activities, operations, established safety protocols, policy, and procedure implementation.
• Completes supportive tasks, providing answers, insights, instructions, and assistance for services via phone, email, or in person.
• Provides exceptional customer service to golf course guests, acting as a model for others.
• Attend applicable meetings, including management and staff meetings, when requested.

SUPERVISORY RESPONSIBILITIES

• Assists supervisor with the supervision of assigned staff. Carries out supervisory responsibilities in accordance with the Citys guidelines, policies and applicable laws.
• Plans, assigns and directs work of assigned staff, addressing complaints and resolving problems.
• Provides product knowledge, sales support, and retail training to staff to support guest engagement, merchandising consistency, and increased sales performance.
• May conduct interviews and make recommendations for hiring and staffing needs.
• May provide input for the evaluation of assigned personnel.

QUALIFICATIONS

High school diploma or equivalent. Bachelor's degree in business or related field is preferred. Minimum two years of experience in golf, resort, hospitality, hotel, retail merchandising, or a related service industry required. Must be computer literate with working knowledge of MS Office and Excel. Ability to learn and utilize point-of-sale and retail management systems. Must possess excellent customer service and interpersonal skills.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license with good driving record.

Current First Aid and CPR certification preferred.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Must be able to read, comprehend and interpret City of Golden policies and procedures. Must be able to communicate effectively with co-workers, citizens and others verbally and in writing. Ability to respond to customer concerns promptly and effectively. Ability to establish and maintain effective working relationships with employees, the public and other agencies.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, & decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply and calculate fractions and percentages to areas pertaining to the successful operation of the business.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES

Possess fundamental knowledge of the game of golf, retail operations and facility operations. Exhibits strong organizational, planning, merchandising, and problem-solving skills. Demonstrates the ability to manage multiple priorities, interpret sales information, and support sound merchandise and inventory decisions.

MATERIALS & EQUIPMENT DIRECTLY USED

Personal computer, cash drawer, phones, adding machine, copy machines, golf merchandise, and point-of-sale (POS) system.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb, kneel, stoop, reach and lift, exhibit manual dexterity and the ability to handle objects. Must be able to lift 100 pounds assisted and 50 pounds unassisted. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee may be exposed to outside weather conditions including exposure to sun, grasses, and various changing weather conditions. Primarily office environment with moderate noise levels.

City of Golden is an Equal Opportunity Employer

Regular Full-Time (RFT) employees of the City of Golden currently receive numerous benefits as part of their total compensation package. These benefits are in addition to mandated benefits such as: workers compensation, unemployment insurance, and social security. Some benefits are provided at no cost to the employee while others require employee cost sharing or contributions. Employees are eligible to enroll in most benefits upon hire.

The City of Goldens benefit package can comprise an average of 35% of total compensation.

Employer Paid Benefits Include:

Term Life Insurance

Short Term Disability

Long Term Disability

Employee Assistance Program

Cost Sharing Benefits Include:

Medical Coverage

Dental Coverage

401(a) Retirement Plan

Full-time employees can also take advantage of:

Wellness Benefits

Flexible Spending Account

Dependent Care Account

457 Deferred Compensation Plan

Vision Coverage

Tuition Program

Supplemental Life Insurance

Full-Time employees receive the following leave options:

128 Hours of Annual Leave (accrued each pay period)

96 Hours of Sick Leave (accrued each pay period)

12 Paid Company Holidays

For more detailed information please refer to the Employee Benefits & Perks section of our website.

01

The hiring range for this non-exempt full-time position is $22.74 - $27.29 per hour. Are you comfortable with this range of pay?

• Yes
• No

02

Do you have a high school diploma or general education diploma (GED)?

• Yes
• No

03

Do you have a Bachelors degree in business or a related field?

• Yes
• No

04

Do you have a minimum of two years' experience in golf, resort, hospitality, hotel, retail merchandising, or a related service industry?

• Yes
• No

05

Please briefly describe your background in golf and hospitality.

06

Please briefly describe your experience with point-of-sale and retail management systems.

07

Please briefly describe your customer service philosophy and interpersonal skills.

08

This position may be required to work early morning, evening, weekend, and holiday shifts. Are you comfortable with these schedule requirements?

• Yes
• No

09

Please select your experience level working with MS Office products (Word, Excel, and Outlook).

• Beginner
• Intermediate
• Advanced
• No Experience

10

Do you possess a valid drivers license and good driving record? A good driving record includes, but is not limited to, no suspension or revocation of license within the last three years and no conviction of a DUI, DUID, DWAI or any hit and run accident within the last two years.

• Yes
• No

11

Do you have a current CPR/First Aid certification?

• Yes
• No

Required Question

Employer City of Golden

Address 911 10th Street

Golden, Colorado, 80401

Phone 303-384-8185

303-384-8000

Website https://www.cityofgolden.gov/