Overview
Eau Claire Golf & Country Club is excited to announce an exceptional opportunity for a Golf Shop Associate. Qualified candidates will demonstrate strong communication skills, professionalism, and a commitment to delivering outstanding service in a collaborative golf operations environment.
We are currently hiring, with anticipated start dates between mid-April and mid-May based on seasonal scheduling.
Essential Duties and Responsibilities:
• Works closely with Golf Professionals to check in members and guests and address questions or concerns. • Communicates regularly with staff to coordinate tee times, course flow, and pace-of-play solutions. • Assists members and guests with merchandise purchases and golf-related services through clear, helpful communication. • Engages with members to understand their needs and offers thoughtful recommendations. • Shares observations and suggestions with Golf Professionals to improve service and operations. • Contributes to the organization of the golf shop and stock room while coordinating needs with teammates. • Assists with junior golf programs by communicating expectations and supporting positive experiences. • Participates in discussions regarding shop presentation, inventory needs, and service improvements. • Helps maintain a clean, organized, and welcoming golf shop environment. • Communicates issues, opportunities, and feedback to supervisors in a timely manner. • Performs additional duties as assigned to support team success.
Role Impact:
The Golf Shop Associate serves as a key communication link between members, guests, and the golf operations team. Through strong interpersonal skills and problem-solving conversations, this role helps create a positive, efficient, and memorable golf shop experience.
Physical Requirements and Work Conditions:
• Ability to lift up to 40 lbs. to waist height. • Ability to bend, kneel, and stoop as needed. • Ability to work in varying temperatures. • Ability to stand for extended periods. • Ability to perform repetitive motions, including computer entry. • Ability to safely operate a golf cart. • Normal vision and hearing required.
Knowledge, Skills, and Abilities:
• Strong verbal communication and interpersonal skills. • Ability to discuss challenges and work collaboratively toward solutions. • Confidence interacting with members, guests, and teammates. • Willingness to share ideas and provide constructive input. • Customer-focused mindset. • Professional appearance and demeanor. • Dependable availability during the golf season.