Job Summary The Outside Golf Services Attendant is responsible for providing exceptional bag, golf cart, and practice facility services to members and guests. This position ensures golf carts are cleaned, staged, and maintained, assists with the handling and storage of golf bags, maintains the practice range, and delivers a welcoming, service-focused experience while supporting the daily operations of the Golf Department. Job Duties & Responsibilities - Provide exceptional bag, golf cart, and practice facility services to members and guests with a friendly, professional, and service-oriented attitude
- Stage golf carts for daily play by transporting carts from the storage area, conducting basic safety inspections, and ensuring carts are clean, fully charged, and properly equipped
- Load and unload members' and guests' golf bags onto golf carts and return bags to the appropriate storage locations following play
- Retrieve, transport, wash, and replenish range balls throughout the day to maintain a fully stocked practice facility
- Operate range equipment, including the tractor and ball picker, to collect golf balls from the practice range safely and efficiently
- Clean and maintain all golf carts after each use by removing trash and personal items, collecting reusable supplies, inspecting for damage, washing carts, and returning them to the charging area
- Clean members' and guests' golf clubs upon completion of play and maintain the Club's rental clubs and equipment
- Report lost and found golf clubs and other items to the Golf Shop in accordance with Club procedures
- Maintain a clean, organized, and safe bag storage area, golf cart staging area, practice range, and related workspaces
- Monitor golf carts and equipment for maintenance needs and report any damage or safety concerns to the Golf Professional staff
- Attend departmental meetings and training sessions
- Perform other duties as assigned by the Assistant Golf Professional or Golf Management
Minimum Qualifications & Experience - High school diploma or GED equivalent preferred
- Previous customer service, golf operations, hospitality, or outdoor work experience preferred, but not required
- Basic knowledge of the game of golf and golf etiquette preferred
- Valid Driver’s License
Critical Skills - Exceptional customer service and interpersonal skills with the ability to create a welcoming experience for members and guests
- Strong communication skills and the ability to work effectively with Golf Professionals and other Club departments
- Ability to work efficiently in a fast-paced, team-oriented environment while managing multiple priorities
- Strong attention to detail when preparing golf carts, handling members' equipment, and maintaining practice facilities
- Ability to safely operate golf carts, range equipment, and other Golf Department machinery
- Dependable, punctual, and able to work independently with minimal supervision
- Commitment to maintaining a clean, organized, and safe work environment while delivering exceptional service
Schedule Requirements - While this role offers flexibility, availability on weekends and holidays is expected on a rotating basis to support Club operations
Training - This role includes hands-on shadowing and mentorship with the Outside Services Manager
Travel Required Physical Demands - Regularly exposed to moving mechanical parts and outside weather conditions
- Frequently exposed to fumes or airborne particles and toxic or caustic chemicals
- Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud
- Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position
- Frequent lifting, bending, climbing, stooping and pulling
- Frequent repetitive motions
- Continuous standing and walking
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