Artificial Intelligence (AI), Automation, Budget Management, Business Operations, Conferences, Continuous Improvement, Contract Negotiation, Cost Control, Cross-Functional, Detail Oriented, English Language, Establish Priorities, Expense Tracking, High Tech Industry, Insurance, Maintain Compliance, Multitasking, Operational Improvement, Operational Strategy, Organizational Skills, Process Development, Process Improvement, Project/Program Management, Reporting Dashboards, Strategic Planning, Supplier Optimization, Travel Industry, Travel Planning, Travel Policy, Vendor/Supplier Management, Vendor/Supplier Relations, Willing to Travel
We're on the hunt for a highly organized, proactive, and data-driven Global Travel & Events Operations Lead to own and scale our global travel and events operations.
This role is responsible for the end-to-end planning, coordination, and optimization of all company travel activities, from employee business trips and executive travel to global off-sites, meetups, and conferences.
Beyond execution, you will drive strategic planning, cost optimization, process improvements, compliance, and vendor management, with a strong focus on leveraging AI tools and automation to improve operational efficiency.
This is a highly cross-functional role that partners closely with department leaders worldwide.
In this role, you will:
- Own and lead all global employee and executive travel operations, including flights, accommodations, transportation, visas, and travel insurance.
- Plan and execute company travel, including off-sites, meetups, conferences, and strategic events worldwide.
- Partner cross-functionally with leaders across the company to promote proactive travel planning and reduce last-minute bookings.
- Manage travel vendors, negotiate agreements, and optimize supplier relationships.
- Own travel budgets, monitor spend, ensure compliance with travel policies, and identify cost-saving opportunities.
- Build dashboards and reporting to support data-driven decisions and continuous improvement.
- Drive operational excellence by implementing AI tools, automation, and scalable travel processes.
- 3+ years of experience in Travel Management, Event Operations, Business Operations, or a similar role.
- Proven experience managing complex global travel programs, including flights, accommodations, ground transportation, meeting spaces, visas, and travel compliance.
- Assertive and confident communicator with the ability to influence stakeholders, challenge last-minute requests when needed, and drive proactive planning across teams.
- High-level English proficiency is a must; a native speaker is an advantage.
- Highly organized with exceptional attention to detail.
- Strong prioritization and execution skills, with the ability to manage multiple projects and competing priorities simultaneously.
- Comfortable working in a fast-paced, constantly evolving environment.
Bonus Points:
- Experience in high-growth technology companies.
- Experience working with travel management platforms and expense systems.
- Passion for streamlining processes and optimizing workflows.
- Experience implementing AI tools and workflow automation solutions.