Global Security Operations Expert

Summary

This role supports a centrally managed global security program by owning intake, triage, coordination, and day-to-day operational support for physical security matters across CHS. The position partners with site leaders and other stakeholders to assess concerns, coordinate issue resolution, and provide consistent support for site security, travel security, event security, and workplace violence prevention.

Responsibilities

Security Operations, Intake, and Incident Management

1. Serve as the primary operational point of contact for security-related issues; manage intake, prioritization, documentation, routing, and follow-through.
2. Coordinate day-to-day response to security incidents, threats, concerning behaviors, facility security concerns, law enforcement inquiries, and other emerging issues.
3. Support incident response by gathering facts, coordinating stakeholders, documenting actions, escalating as appropriate, and helping maintain continuity of response.
4. Partner with HR, Legal, Safety, Communications, IT, and site leadership to assess situations, align response actions, and support multidisciplinary case management when needed.

Site Security Support, Risk Reduction, and Program Execution:

1. Conduct site security assessments, operational reviews, and security consultations for offices, facilities, meetings, and other CHS locations, either in person or virtually.
2. Identify vulnerabilities, evaluate existing controls, and recommend practical, risk-based improvements that align with business operations and enterprise security standards.
3. Support implementation and follow-through for physical security improvements involving video monitoring, access control, visitor management, and contract security guarding.
4. Assist in developing and maintaining security plans, response procedures, playbooks, and minimum operational standards for facilities and site-level environments.
5. Support scalable processes for workplace violence prevention, threat triage, site-level consultation, and response coordination in partnership with cross-functional stakeholders.
6. Deliver or support security briefings, tabletop exercises, operational guidance, and targeted education that improve readiness and reinforce security responsibilities across the business.

Travel Security, Event Security, and Executive Support:

1. Provide travel security support for CHS personnel through destination-specific consultations, risk briefings, situational guidance, and coordination during higher-risk travel.
2. Support planning and protective coordination for executive engagements, Board activity, public-facing leadership events, and other special events with higher visibility.
3. Monitor relevant threat information, travel disruptions, geopolitical concerns, and security developments that may affect travelers, executives, or time-sensitive business activity.

Metrics, Reporting, and Continuous Improvement:

1. Use internal reporting, case data, open-source information, and operational trends to improve awareness of security issues affecting CHS people and business operations.
2. Contribute to after-action reviews, corrective actions, and workflow improvements that reduce repeat issues and strengthen readiness over time.

Minimum Qualifications (required)

Bachelor’s degree in criminal justice, security management, emergency management, business, intelligence, risk management, or a related field.

Professional training or certification related to physical security, investigations, threat assessment, crisis management, travel security, or emergency response is preferred and may substitute for portions of formal education where appropriate experience is present.

Five or more years of relevant experience in corporate security, investigations, intelligence, site security, crisis management, law enforcement, military, travel security, executive support, or related operational risk roles.

Demonstrated experience managing ambiguous situations, coordinating incident response, assessing risk, and working across multiple stakeholder groups in a complex organization.

Experience partnering with functions such as HR, Legal, Safety, Communications, IT, and business leadership.

Strong judgment, discretion, customer focus, and ability to manage multiple competing priorities.

Clear written and verbal communication skills, sound documentation habits, and the ability to translate security issues into practical business language.

Travel up to 25% 

Additional Qualifications

Advanced degree in a related field.

Professional certifications such as CPP, PSP, PCI, or other recognized security, investigations, intelligence, or threat management credentials.

Formal training in workplace violence prevention, behavioral threat assessment (for example, ATAP affiliation or WAVR-21), travel risk management, protective intelligence, crisis management, emergency management, or executive protection.

Experience in a multinational or geographically dispersed company supporting security operations across multiple sites, business lines, or regions.

Experience with workplace violence prevention programs, multidisciplinary threat assessment, travel risk support, special event planning, executive support, or incident and case management programs.

Experience working with security operations centers, contract guard operations, monitoring centers, or third-party security providers.

Familiarity with industrial, energy, transportation, agricultural, supply chain, or manufacturing environments is highly desirable.

Experience using data, reporting, and process improvement methods to strengthen security operations and demonstrate business value is also preferred.

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