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Global Mobility Coordinator

ESPO Corporation

San Antonio, TX

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JOB DETAILS
SALARY
$22–$23.50 Per Hour
SKILLS
Atlassian JIRA, Auditing, Billing, Business Administration, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Data Management, Data Quality, Documentation, File Maintenance, Identify Issues, Interpersonal Skills, Legal, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft SharePoint, Network Monitoring, Operations Management, Organizational Skills, Payment Processing, Payroll Software/Services, Reconciliation, SAP, Systems Administration/Management, Technical Recruiting, Time Management, Training/Teaching, Video Chat, Willing to Travel
LOCATION
San Antonio, TX
POSTED
3 days ago
Global Mobility Coordinator
3 month contract
San Antonio, TX

Job Description:
The Global Mobility team supports the safe and seamless movement of employees domestically and internationally, they are a key operator within the Global Mobility Department, focusing on the administrative and customer service elements of employee movement. This role is dedicated to providing high-quality support for personnel on both short-term and long-term field assignments, ensuring operational efficiency across payroll and expense systems.

Core Responsibilities
System Administration & JIRA Workflows
Concur Access: Manage system access requests within Concur. To include troubleshooting access issues.
Delegate Management: Administer and audit delegate access to ensure proper system permissions.
Termination Procedures: Execute "Termed Employee " protocols, specifically the final confirmation and reconciliation of outstanding employee expenses.
Data Auditing: Regularly monitor and resolve Concur error reports within the HCM system to maintain data integrity.
Mobility & Relocation Support
Case Coordination: Support the end-to-end mobility experience for employees on international assignments or domestic relocations, ensuring a seamless transition for the assignee
Compliance & Monitoring: Partner with immigration vendors to maintain strict compliance with visas and immunizations while proactively monitoring travel schedules for potential tax implications.
Documentation: Process relocation initiations, draft necessary documentation, and notify relevant business partners.
Liaison Services: Act as a point of contact for external vendors, ensuring they meet service standards for immigration and tax support.
Travel Logistics: Perform booking and ticketing for travel as required by assignment needs.
Orientation & Alignment: Schedule and conduct orientations for travelers, ensuring all departments are aligned and maintaining detailed flight logs and network day tracking.

Customer Service & Training
Employee Inquiry: Resolve day-to-day employee inquiries regarding mobility initiatives and expense policies.
User Training: Conduct training calls for new SAP Concur users to ensure they understand system navigation and compliance.
Data Maintenance: Update and maintain assignee files and mobility data within SharePoint and other internal systems.
Invoice Management: Oversee the timely processing and payment of invoices for all global mobility vendors.

Requirements & Skills
Experience: 2 3 years of relevant global coordination or international mobility experience.
Technical Skills: Proficient with Microsoft Office 365, with a strong emphasis on Excel for data management.
Velocity: Proven ability to handle a large case load at high velocity while maintaining a focus on customer experience.
Communication: Strong interpersonal and communication skills to convey complex guidance to customers and teammates.

Education:
High school diploma or equivalent is required;
Bachelor's degree in Business Administration is preferred.

Work Environment
Corporate Culture: This position operates out of a professional, fast-paced corporate headquarters in San Antonio, TX.
Collaboration: Work is performed in contemporary open workspaces and conference rooms, requiring frequent collaboration with Payroll and Legal teams.

Physical Expectations: Must be able to communicate via phone, video chat, and software systems; occasional site visits requiring Personal Protective Equipment (PPE) may occur.


ESPO Corporation
www.espocorp.com
630-789-2525
View all open jobs at www.espocorp.com/jobs

Leaders in Technical Recruiting & Staffing since 1965

ESPO has a comprehensive benefits package which includes PTO, Group Health and Dental Insurance, and 401k after you have satisfied the necessary waiting periods.

We are an Equal Opportunity Employer and value the benefits of diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status, or any other attribute or protected characteristic by law. If you need assistance applying, please get in touch with us directly.

About the Company

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ESPO Corporation