This position is ideal for mid level insights professionals to join the Global Insights team as a Global Insights Associate Director, leading primary research to answer critical business questions and drive decision making. Partnering closely with marketing and strategy teams, you’ll provide actionable market and customer insights to inform strategic and commercial decisions across the organization. This role is vital in elevating insight led decision making and advancing Align’s global insights capabilities and business impact.
Role expectations
• Support global marketing and strategy stakeholders in defining business questions and research needs, advising on trade offs between precision, scope, timing, and cost to maximize impact.
• Conduct qualitative and quantitative research to address key business questions and support strategic initiatives, operating within budget constraints.
• Prepare and present research findings, insights, and implications to stakeholders and senior leadership teams.
• Collaborate with cross functional teams and external partners to plan and execute research projects that address global business needs.
• Monitor insights output and research effectiveness, identifying opportunities to improve methodologies, processes, and business impact.
• Support the evolution of global insights capabilities, including recommending new research methods, tools, and solutions.
• Ensure high standards of quality, ownership, and accountability across research deliverables, vendor partnerships, and stakeholder communications. Support global marketing and strategy stakeholders in defining business questions and research needs, advising on trade offs between precision, scope, timing, and cost to maximize impact.
• Conduct qualitative and quantitative research to address key business questions and support strategic initiatives, operating within budget constraints.
• Prepare and present research findings, insights, and implications to stakeholders and senior leadership teams.
• Collaborate with cross functional teams and external partners to plan and execute research projects that address global business needs.
• Monitor insights output and research effectiveness, identifying opportunities to improve methodologies, processes, and business impact.
• Support the evolution of global insights capabilities, including recommending new research methods, tools, and solutions.
• Ensure high standards of quality, ownership, and accountability across research deliverables, vendor partnerships, and stakeholder communications.
What were looking for
• Education: Background or degree in Business, Economics, Psychology, or a related field; MBA preferred.
• Experience: Global research experience, with a minimum of 5+ years client side and/or 10+ years vendor side research experience.
• Skills: Strong foundation in marketing research theories and approaches, with the ability to translate research into actionable business insights.
• Communication: Strong verbal and written communication skills, with the ability to clearly synthesize and share insights with senior stakeholders.
• Teamwork: Ability to work independently with minimal supervision, manage multiple projects simultaneously, and collaborate effectively with internal teams and external vendors.
Complementary skills
• Ability to manage and facilitate multiple research vendor partnerships, ensuring quality, efficiency, and value delivery.
• Strong sense of urgency, ownership, accountability, and business thought leadership, with the ability to prioritize work based on strategic importance and impact.
• Ability to handle occasional travel to support global research initiatives.
• Experience driving insights broadly across an organization, including training and developing teams to increase insights adoption.