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The Global Capability Center (GCC) Multi-Function Lead is an offering-first practitioner responsible for shaping integrated multi-function operating models that enable successful GCC design and setup. In this role you will provide cross-functional expertise across client opportunities, responding to market demand while driving integrated, scalable, and business-aligned solutions.
Responsibilities include:
Support client origination, sales, and the delivery of GCC setup engagements at headquarters, bringing deep expertise across shared services functions including Finance, Procurement, Human Resources, and other enterprise support functions.
Work closely with solution teams and client stakeholders, assess the current operating landscape, design future-state multi-function service delivery models, and recommend solutions that align with the target operating model and business objectives.
Leverage cross-functional expertise to drive process standardization, operational excellence, service integration, and scalable delivery across enterprise functions.
Contribute to enterprise transformation programs with impact at HQ, ensuring multi-function capabilities support broader business transformation goals and enable enterprise-wide efficiency and value creation.
Ability to travel up to 50%