Global Account Manager, AWS Media & Entertainment

Amazon.com Inc

Atlanta, GA

JOB DETAILS
SKILLS
Alliance/Partner Management, Amazon Web Services (AWS), Business Development, Communication Skills, Contract Management, Contract Negotiation, Cross-Functional, Customer Acquisition, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Entertainment and Media, Exceeded Sales Goal, International Business, Leadership, Market Share, Marketing, Mentoring, Professional Services, Project Tracking, Sales, Sales Management, Sales Pipeline, Team Lead/Manager, Technical Sales
LOCATION
Atlanta, GA
POSTED
30+ days ago

Amazon Web Services (AWS) is seeking a sales professional to manage our global customer relationship with one of the largest companies in the world.

The Global Account Manager will be responsible for providing global business leadership and management of this global account. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects, and engage team resources. You will define a CXO relationship strategy within the account, including engaging with the AWS senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction.

The Global Account Manager is responsible for teaming with the customer's IT Organization to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. They are responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. They will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.

Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.

Key job responsibilities

Key job responsibilities

  • Drive revenue and market share in a defined territory with customers
  • Meet or exceed revenue targets
  • Develop and execute against a comprehensive account/territory plan
  • Create & articulate compelling value propositions around AWS services
  • Accelerate customer adoption
  • Maintain a robust sales pipeline
  • Work with partners to extend reach & drive adoption
  • Facilitate cross functional collaboration, identify and bring specialists to assist when needed.
  • Manage contract negotiations
  • Ensure customer satisfaction
  • Expect moderate travel

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles