Job Summary
The Cashier is responsible for accurately accepting and recording payments, maintaining financial records, and performing various cashier-related functions to ensure efficient financial operations. This role involves processing and reconciling daily transactions, assisting with patient account inquiries, and supporting accurate documentation and reporting.
Essential Functions
• Accepts and records cash, check, and credit card payments from patients accurately and promptly, ensuring proper documentation. • Posts daily cash/check receipts to patient accounts and reconciles batches within designated timeframes. • Reviews and responds to voicemail messages and patient inquiries within one business day, providing exceptional customer service. • Reconciles daily deposit postings and balances with accounting records, ensuring accuracy and compliance. • Assists with monthly reconciliation of Accounts Receivable to the General Ledger and Bank Statement, working closely with the accounting department. • Identifies and resolves discrepancies in deposits or patient account records, escalating issues to the supervisor as needed. • Tracks and reconciles credit balances caused by cash postings, processing refunds or adjustments as necessary. • Ensures the accuracy and timeliness of deposits and cash sheets for all off-site areas, reporting discrepancies to leadership immediately. • Maintains detailed and accurate documentation of financial transactions, following organizational policies and standards. • Reports patterns of issues related to patient accounts to leadership, providing recommendations for resolution. • Performs other duties as assigned. • Maintains regular and reliable attendance. • Complies with all policies and standards.
Qualifications
0-2 years of experience in a healthcare or patient account environment required. Experience in cash handling, accounting, or financial reconciliation preferred.
Knowledge, Skills and Abilities
• Strong attention to detail and accuracy in financial transactions and record-keeping. • Knowledge of accounting principles and reconciliation processes. • Proficiency in Microsoft Office applications, particularly Excel, and familiarity with financial or billing software. • Excellent organizational and time management skills to handle multiple tasks efficiently. • Effective communication and customer service skills to address patient inquiries and collaborate with team members. • Ability to maintain confidentiality and comply with HIPAA and organizational standards.
Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).
As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.