Communication Skills, Customer Experience, Customer Support/Service, English Language, Establish Priorities, High School Diploma, Maintenance Services, Multilingual, People Management, Physical Demands, Presentation/Verbal Skills, Project/Program Management, Sales, Spanish Language, Team Player, Time Management, Willing to Travel, Writing Skills
Cashier (Pit Crew)
The Cashier (Pit Crew) reports to the Gibson Garage General Manager and will work in a high paced and interactive environment while providing seamless customer experience. You will be responsible for all POS functions, cash-wrap standards, floor sets and stock replenishment. You could also find yourself assisting the most seasoned players or inspiring the next generation of guitar players.
Essential Functions
- Finalize customer sales at POS along with packaging standards
- Maintain floor and cash-wrap standards
- Assist customers with selections in Accessory and Lifestyle categories
- Provide guidance to customers looking for repair and restoration service
- Other duties as assigned.
Required Skills/Abilities
- Bilingual: English/Spanish (preferred but not required)
- Proficient in daily POS functions and opening/closing procedures
- Maintain floor sets and stock replenishment
- Ability to ask open ended questions to understand customer wants and/or needs
- Outstanding time management skill set with the ability to prioritize task
Required Education and Experience
- High School Diploma or GED required.
- Retail experience is preferred but not required.
Essential Knowledge
- Excellent written and oral communication skills.
- Project management skills combined with ability to work as part of a team
Personal Qualities
- Passionate about working and winning in a team environment.
- Results oriented and driven, with a track record for delivering to plan
- Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely manner
- Clear and logical thinker
- Relish working in a company with a diverse, challenging, and fast paced environment
Travel Requirements
This position is primarily onsite at the Gibson Garage Miami and may require minimal irregular travel as operational needs arise.
Physical Demands
- Must be able to have a flexible schedule and work mornings, evenings, weekends and holidays.
- Must be able to work in a loud environment for 8+ hours.
- Standing and walking required 90% of the time.
- Lifting required 20% of the time with a max weight of 50lbs.