Kforce has a client in Juno Beach FL that is seeking a GEP Smart Product Support Engineer who will support the Source to Pay Transformation Program providing project delivery and extended Hypercare across all NextEra Energy Business Units.
Key Responsibilities
Production Support & Issue Resolution Triage and resolve GEP Smart production incidents across Materials and Services Procurement e.g. Service POs Service Confirmations Vendor Catalogs approval workflows user access Diagnose and troubleshoot end to end cross system transaction failures across SAP PO and GEP Click middleware Coordinate with SAP functional teams when GEP-originated transactions fail to post in SAP for invoicing or financial reconciliation
Contract Lifecycle Management CLM Support contract creation approvals amendments and renewals within GEP CLM Assist with migration and conversion of legacy contracts from SAP SRM into GEP ensuring data integrity accurate field mapping and smooth business continuity
Master Data & Integrations Monitor and support master data synchronization between GEP and SAP across suppliers materialsservices cost centers and purchasing org structures Troubleshoot sync issues causing downstream procurement or invoicing errors
Continuous Improvement Apply lessons learned to identify recurring issues and implement preventative measures Support Business Unit-specific tenant configurations approval hierarchies templates roles permissions
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