Responsibilities: Create high-quality reference, support, and how-to articles. Work with subject matter experts (SMEs) to identify knowledge gaps in content. Draft, develop, and publish content.
Skills: Strong writing and editing ability. Ability to write according to our internal style guide. Strong communication skills. Project management skills. Customer service skills.
Education requirement: Bachelor's degree or equivalent diploma.
Preferred qualifications: Bachelor's degree in English (or a similar subject). 2+ years of writing experience. Experience working within a content management system and/or basic HTML.
Additional Job Details: 1 - Content Management (P3 - Advanced) Primary Skill HTML (Hypertext Markup Language)