General Services Deputy Director

General Services Deputy Director

Salary

$97,513.00 - $121,891.00 Annually

Location

220 Seneca Road, Greensboro NC 27406, NC

Job Type

Full Time

Job Number

04109

Department

Facilities

Opening Date

06/18/2026

Closing Date

7/3/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

GUILFORD COUNTY GOVERNMENT

Empower Successful People to thrive in a Strong Community supported by Quality Government

Description

GENERAL STATEMENT OF DUTIES

The Deputy Director for General Services is a management-level position that assists in directing the day-to-day operations of the General Services Maintenance, Life Safety, Fleet, and Building Operations functions. Work includes organizing, planning, coordinating, evaluating, and directing the work of professional, skilled and semi-skilled technical staff and other support services employees, and ensuring all County-owned facilities are maintained both structurally and mechanically to provide a safe and comfortable environment for visitors and employees. This position is also responsible for operating County-owned and leased parking lots per Guilford County's Parking Policy, providing mail services for all County departments, and Fleet operations.

DISTINGUISHING FEATURES OF THIS CLASS

The employee will prepare, review, and analyze reports and present budgets; hire, plan, and supervise staff. Develop, implement, and evaluate short and long-range goals and objectives based on assessment of building maintenance needs; develop and implement policies, procedures and performance standards. Maintain all county facilities and equipment to ensure they remain in optimal condition and that repairs are carried out promptly. Supports contracted services (janitorial, landscape, trash, etc.), negotiates contracts, monitors standards, and ensures contractual compliance. Supervision and progress are checked through review of reports. Employee work also requires participation in personnel-related functions, including but not limited to employment,professional development,mentoring, coaching, and disciplinary actions. Work involves coordination with the county budget and fiscal offices. Work is supervised by the Director and is reviewed through conferences, performance reports, review of repair records and budget reports, and by any internal audit. Success will be measured by the effectiveness in executing the consolidated department's work plan, while collaboratively engaging all levels of staff in the ongoing continuous quality improvement and strategic planning process.

Examples of Duties

DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include, but are not limited to:

• Acts on behalf of the Director of General Services in his or her absence
• Assists in the hiring, professional development, supervision, and evaluation of professional staff; provides coaching to staff; ensures compliance with all County policies and procedures.
• Fosters and promotes a workplace culture based on professionalism, collaboration, respect, and accountability.
• Ensures that the Department Director is kept fully informed on the condition of the maintenance services functions, and about any trends, events, or emerging issues of significance to the Department's success.
• Participates in developing the department's strategic planning activities in concert with the budget process and provides support to the Director.
• Manages projects and programs assigned by the Director.
• Listens and speaks effectively in a variety of circumstances; encourages others to offer suggestions and ideas.
• Ability to present to County Administration and Elected Officials in a concise, professional manner.
• Ability to maintain composure in stressful and dynamic situations.
• Provides direction for the collection of data, and assessment of policy options that facilitate decision-making regarding facility and fleet performance; prepares information using a variety of data sources to assess maintenance issues and trends.
• Shares information and ideas with others on time.
• Collaborates on the implementation of capital projects.
• Exercises sound judgment and take responsible actions as a county representative during contact with the public, elected and appointed officials, developers, contractors, and other County employees.
• Coordinates with other divisions and concerning maintenance, property management and fleet issues.
• Oversee the management of vehicle/fleet operations for Guilford County. This includes oversight of planning and forecasting vehicle needs and replacements, vehicles for use, vehicle availability, vehicle maintenance, repairs and recalls.
• Coordinates with Legal and Risk Management in the investigation of vehicle accidents/incidents.
• Oversight of the County's GPS vehicle monitoring system.
• Collaborate with General Services staff in departmental budget development and oversight of expenses.
• Establishes and develops work standards and specifications for the effective operation of the Maintenance team.
• Reviews and revises existing policies and procedures to determine their practical application.
• Ensure employees provide excellent customer service to other county departments, as well as their employees and visitors, while dealing with issues that arise. Also ensures work is performed safely and in accordance with State & Federal Regulations.
• Enforces Guilford County's Parking Policy.
• Oversee the internal and external mail services for County Departments to ensure operating efficiency.
• Selects staff or delegates responsibility for staff selection to subordinate supervisors. Reviews and prepares performance evaluations, recommends promotions and dismissals and makes decisions regarding staff eligibility for incentive pay awards.
• Meets Court and Detention Center maintenance and repair need as mandated by the North Carolina General Statutes.
• Subject to work during urgent/emergency situations and work during inclement weather.
• Performs other duties as assigned.

RECRUITMENT STANDARDS

Knowledge, Skills and Abilities

• Considerable knowledge of governmental budgeting and purchasing practices and procedures.
• Considerable knowledge of building maintenance and construction practices and methods.
• Considerable knowledge of costs of maintenance and repair.
• Considerable knowledge of Munis, PowerPoint, Word, and Excel software.
• Working knowledge of standard mechanical, electrical and plumbing operations and repair methods.
• Knowledge of vehicle uses specifications, service requirements, function and purpose.
• Knowledge of vehicle maintenance and inventory control.
• Knowledge of practice and use of public vehicles used in transportation services.
• Experience developing, bidding, awarding and managing service, maintenance and construction contracts.
• Ability to plan and supervise the work of skilled, semi-skilled and administrative subordinates.
• Ability to read and interpret blueprints, sketches, and detailed drawings.
• Ability to handle controversial situations objectively and discreetly.
• Ability to present ideas and recommendations clearly and concisely, both orally and in writing.
• Ability to establish and maintain working relationships with department heads, agency heads, contractors, vendors, community groups and the public.
• Ability to multi-task.
• On-call or after-hours duties as needed.

Typical Qualifications

MINIMUM QUALIFICATIONS

Graduation from a four-year college or university in engineering, construction management, physical sciences, or business administration and eight years of experience in the facilities maintenance and building trades with at least two years of experience in supervision OR a two year degree in engineering, construction management, physical sciences, or business administration and ten years of experience in the facilities maintenance and building trades with at least two years of experience in supervision.

Supplemental Information

Physical Demands

An employee in this position must be able to physically perform the basic life operational functions of walking, fingering, grasping, talking, hearing, and repetitive motions. The employee must be able to perform sedentary work exerting up to 10 pounds of force occasionally to lift, carry, push, pull or otherwise move objects.

Working Conditions

Work is performed primarily in an office setting. Operates standard office equipment, including a personal computer, calculator, copy machine, and telephone. Drives County vehicle to County-owned and or operated facilities.

Driving is Essential

Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legally defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.

We are excited about the opportunity of having you as a prospective new employee!

You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?

Below are a few of the reasons why we love working for Guilford County.

We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. Thats less than $45 a month for medical, dental & vision coverage; thats unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. Thats 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.

01

Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• No formal education
• Some High School, No Diploma/GED
• High School Diploma or GED
• Associates Degree (AA, AS)
• Bachelor's Degree (BA, BS)
• Master's Degree (MA, MS, MBA, etc.)
• Professional degree (JD, MD, DVM, etc.)
• Doctoral Degree (PhD, EdD, etc.)

02

Do you have an Associates degree or higher in engineering, construction management, physical sciences, or business administration? For evaluation purposes, all education, including degrees and certifications, must be documented in the Education section of the application. Education referenced only on a résumé will not meet this requirement. Official transcripts will be required to verify educational credentials.

• Yes
• No

03

How many years of experience do you have working in the facilities maintenance and building trades industry? All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

• N/A or no experience
• Less than 2 years of experience
• 2 years but less than 4 years of experience
• 4 years but less than 6 years of experience
• 6 years but less than 8 years of experience
• 8 years but less than 10 years of experience
• 10 years or more of experience

04

Please clearly describe your experience in facilities maintenance and building trades. Your response must include the agency name(s), job title(s), dates of employment, and a brief summary of your primary duties and level of responsibility. Experience referenced only on a résumé will not be considered. All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

05

How many years of management and/or supervisory experience do you have? All experience must be documented in the Work History section of the application. Failure to do so may result in the application being considered incomplete.

• N/A or no experience
• Less than 2 years of experience
• 2 years but less than 4 years of experience
• 4 years but less than 6 years of experience
• 6 years but less than 8 years of experience
• 8 years but less than 10 years of experience
• 10 years or more of experience

06

Do you have a OR a two year degree in engineering, construction management, physical sciences, or business administration? All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications.

• Yes
• No

07

Guilford County requires employees to reside within a two-hour driving radius of Guilford County. Do you currently meet this residency requirement, or are you willing and able to relocate to meet it if selected? Important: Failure to meet or agree to meet the residency requirement may result in disqualification from further consideration.

• I currently reside within a two-hour driving radius of Guilford County
• I am willing and able to relocate to meet the two-hour residency requirement
• No

08

This position requires verification of education through official transcripts. Are you able to provide transcripts upon request?

• Yes
• No

09

I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• Yes
• No

Required Question

Employer Guilford County

Address 201 S Greene Street

Greensboro, North Carolina, 27401-6417

Phone 3366413763

Website https://www.guilfordcountync.gov/