With more than 80 years of experience, Oxford has built a house of emotionally resonant lifestyle brands that can stand the test of time and trends. We are the parent company behind the most beloved lifestyle brands in the U.S. Headquartered in Atlanta, GA, Oxford is not just an owner. We’re stewards, growing great businesses, while staying true to what makes them special.
We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment.
About the Role:
The General Office Assistant provides administrative, receptionist, and human resources support to ensure efficient day-to-day operations. This position serves as the first point of contact for visitors, supports office administration, assists with HR functions, and performs a variety of clerical and project-based duties while maintaining confidentiality and professionalism.
Essential Job Functions
Front Desk / Reception Duties
- Provide a professional, welcoming, and customer-focused environment for visitors, employees, and vendors.
- Greet visitors, determine the nature of their business, and direct them to the appropriate department or individual.
- Maintain visitor logs and issue visitor badges as required.
- Answer and route incoming telephone calls to the appropriate parties.
- Manage incoming and outgoing mail and deliveries.
- Order office and facility supplies from vendors such as Amazon, Uline, and other approved suppliers.
- Maintain front office appearance and ensure reception areas remain organized and presentable.
Human Resources Administrative Support
- Assist the Human Resources team with administrative duties and provide backup support as needed.
- Maintain strict confidentiality regarding employee, payroll, and company information.
- Provide payroll backup support during HR staff absences.
- Assist with paycheck distribution when necessary.
- Support OSHA, health, safety, and compliance-related activities as assigned.
- Assist with employee onboarding processes, including preparation of onboarding materials and documentation.
- Maintain employee locker assignments for new hires.
- Support employee engagement and recognition programs, including:
- Monthly Perfect Attendance tracking and reporting.
- Employee birthday recognition programs.
- Support New Distribution Center media streaming and communication initiatives.
Temporary Workforce Administration
- Prepare and maintain temporary associate total-hours reports.
- Coordinate temporary associate requests and assignment changes.
- Process temporary associate ending assignments and related documentation.
- Maintain communication and reporting with temporary staffing agencies.
- Track temporary employee turnover and prepare related reports.
- Assist with workforce planning and staffing-related administrative activities.
Administrative Support
- Provide administrative support using Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Perform data entry and maintain accurate records and databases.
- Assist with audits by gathering documentation and preparing reports.
- Support projects involving data collection, mass mailings, invoice distribution, filing, and recordkeeping.
- Prepare, format, and distribute communications, reports, and correspondence as directed.
- Maintain office supplies inventory and replenish stock as needed.
- Run business-related errands as assigned.
- Assist departments with special projects and administrative tasks.
Additional Responsibilities
- Support cross-functional teams with administrative and operational projects.
- Maintain organized electronic and physical filing systems.
- Perform other duties and special projects as assigned.
POSITION DIMENSIONS
Scope, Complexity and Autonomy
- Applies skills and knowledge gained through formal training or prior work experience.
- May adapt procedures, operations, and /or equipment to meet the needs of the job.
- May work on non-routine tasks.
- Identifies problems and issues in straight-forward situations, assessing each using standard procedures.
- Refers complex issues to higher levels
- Works under a moderate degree of supervision.
Decision-Making Authority and Judgment
- Procedures and established standards determine the parameters of this position
Supervision Received
Manager/Supervisor
Supervision Exercised
None
Principal Relationships/Key Contacts
- Distribution Center employees
- Visitors
- Contractors
POSITION SPECIFICATIONS
Education and Certifications, Experience and Skills, and Competencies
- Generally, 2+ years of relevant work experience in a support or production role
- Proficient with MS Office suite (Outlook, Excel, Word, PowerPoint)
- Intermediate skills with digital camera, scanner, and printer
- Oral Communication – Speaks clearly and persuasively in positive or negative situations, listens and gets clarification and responds well to questions.
- Written communication – Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively and able to read and interpret written information.
- Analytical - Collects and researches data. Demonstrates knowledge of color concept. Applies color concepts to the logo design process. Translate design concepts in information into images.
- Problem Solving – Identifies and resolves problems in a timely manner
- Customer Service – Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responses to requests for service and assistance, meets commitments.
- Organizational Support – Completes administrative tasks correctly and on time.
- Quality – Demonstrates attention to detail, accuracy, and thoroughness.
SPECIAL CONSIDERATIONS
Lifting and/or moving required: Required
Lift and/or move up to (lbs): 25
Frequency: Occasionally
Bending/stooping/kneeling required: Required
Frequency: Occasionally
Maneuvering the following types of equipment or machinery:
Long periods viewing computer screen
What happens next?
If you are interested in this opportunity please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.
This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.
U.S. EEOC: Know Your Rights
Oxford Industries participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
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