Best Practices, Budgeting, Corrective Action, Employee Assistance Plan, Financial Analysis, Health Insurance, Hotel Management, Housekeeping/Cleaning, Leadership, Lift/Move 25 Pounds, Mentoring, Operations Management, Performance Analysis, Problem Solving Skills, Revenue Growth, Safety Standards, Staff Development, Strategic Planning, Team Lead/Manager, Vision Plan, Willing to Travel
LOCATION
Tyler, TX
POSTED
8 days ago
Opportunity: General Manager
The Courtyard Tyler is seeking a dynamic, visionary General Manager to lead our team. As the General Manager, you will manage all hotel operations to maximize profits and achieve the highest level of guest satisfaction, successfully driving both commercial performance and brand hospitality standards.
Your Growth Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Your Focuses
Leadership
Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Employee Development
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
Associate or Bachelor's Degree in Business, Hospitality or a related field.
Previous hotel management experience required.
HHM Benefits and Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Quarterly Bonuses and Incentives
Employee Assistance and Wellness Program
Educational/Professional Development
Technology Reimbursements
Work Environment and Context
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
Occasional travel required.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It