General Manager, Space 220

The opportunity

Join a dynamic, high-volume upscale dining environment where excellence is the standard! Delaware North's Patina Group is seeking an experienced General Manager to lead our team at Space 220 in Orlando, Florida. This role requires a leader with strong financial acumen who can drive results while maintaining exceptional operational control. The ideal candidate will bring impeccable customer service skills and a natural ability to create memorable, engaging, and truly elevated guest experiences that keep guests returning.

As General Manager, you will share our passion for delivering the highest quality food, drinks and service, taking pride in the impact you make on every guest's experience. You will leverage your inspiring leadership and training capabilities to effectively manage people, processes, budgets, and expenses while fostering a culture of excellence across the team.

Apply today!

Pay

Minimum - Anticipated Maximum Base Salary: $104,100 - $140,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Manage day-to-day restaurant operations with a strong focus on guest satisfaction.
• Review financial statements and other performance data to measure productivity, goal achievement, and determine areas that need cost reduction and program improvement.
• Carry out administrative duties such as scheduling of team members, workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting.
• Establish standard operating procedures for supervising, inspiring, and motivating all front-of-the-house team members.
• Oversee standard operating procedures for the front and back of the house for food and menu specifications, food handling, food safety requirements in compliance with Health Department standards, receiving, and storage procedures.
• Proven experience in training and developing managers and staff.

More about you

• A minimum of 3-5 years of experience as a General Manager in a upscale high volume full-service restaurant, hotel, or other food and beverage location
• ServSafe, Food Safety Handler preferred but not mandatory
• Strong financial and computer skills with experience working with and understanding P&L's, service and labor cost budget monitoring and management.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours, as needed.
• Must have strong communication, interpersonal, and leadership skills to deal effectively with all types of business contacts, employee affairs, and customers.
• Ability to navigate and utilize Microsoft Office Suite programs, point of sale systems, and online or digital reservation systems.
• No degree required.

Shift details

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Holidays

Who we are

Mission Control invites you to join the crew at Space 220 for an expedition like no other. The planets have aligned for you to be a part of the latest cutting-edge and out-of-this-world restaurant. Help ensure a smooth departure as guests blast off to enter the International Space Station suspended 220 miles above the Earth's surface and assist in delivering an unmatched intergalactic dining experience. With stellar views and gourmet menu offerings, Space 220 is true "The Height of Dining." Team members receive park admission and discounts on merchandise, dining, and hotels.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.