General Manager

Crenn Dining Group

  • San Francisco, California
  • 30+ days ago

    Highlights

    Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries. Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed.

    Numbers & Facts

    LocationSan Francisco, California

    Description

    Benefits: Competitive PTO

    Bonus program

    401K with generous company match

    Heath/Dental/Vision insurance

    Dining Discounts

    Wellness/Education/Uniform Benefits

    Employee Assistance Program (EAP)

    Team Trips to Blue Belle Farm


    Qualities required: 

    • Michelin managerial experience of 2-5 years
    • High Energy. 
    • Understanding of Luxury hospitality
    • Warm and welcoming to both staff and guests
    • Must have exceptional skills in guest services as well as staff leadership
    • High functioning with an ability to multitask
    • Must have an exceptional knowledge of food and service.
    • Operational skills in Microsoft Excel, Word, as well as accounting and cost-management
    • Strong decision-making capabilities
    • High communication, collaboration, and delegation skills
    • High functioning command of the English language, as well as basic knowledge of relevant languages in the field of wine.
    • Proven ability to develop and maintain financial plans
    • Ability to motivate and lead people, and hold employees accountable
    • Strong working knowledge of operational procedures
    • Candidates with the ability to travel or relocate to other areas of the USA strongly considered. 

    Responsibilities

    • Ensure day-to-day business operations run smoothly
    • Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries
    • Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
    • Provide guidance and leadership to hourly and management teams while fostering our culture
    • Respond immediately and effectively to guest and employee needs and feedback
    • Assist in managing costs, driving sales and growing the business in support of financial goals
    • Partner with management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
    • Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
    • Model and promote teamwork across all teams
    • Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
    • Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
    • Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

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