General Manager - Roofing & Gutter Operations

INDUSTRY: Roofing & Gutters

LOCATION: San Antonio, TX

COMPANY SIZE: $10M+ Revenue | Growth-Focused Organization

CONTEXT: Our client is seeking a high-impact General Manager to lead the day-to-day operations, performance, and strategic execution of a rapidly growing roofing and gutter company. This individual will oversee operational decision-making across the business while driving accountability, profitability, scalability, and execution across all departments.

The ideal candidate is highly proactive, operationally driven, financially minded, and thrives in a fast-paced, high-pressure environment. This role requires someone who can balance field operations, financial oversight, people leadership, and data-driven decision making while helping scale the company to its next phase of growth.

RESPONSIBILITIES:

• Lead all daily operations across roofing and gutter divisions, ensuring projects are executed efficiently, profitably, and on schedule.
• Own operational performance and company execution across production, sales support, scheduling, service, and customer experience.
• Track and analyze P&L performance at both the company and individual job level.
• Monitor job costing, labor efficiency, margins, change orders, collections, and operational KPIs.
• Develop reporting dashboards and use data analysis to drive operational improvements and profitability.
• Establish accountability across teams and ensure consistent operational processes and standards.
• Partner with ownership on strategic growth initiatives, scaling efforts, forecasting, and operational planning.
• Identify operational bottlenecks and implement scalable systems, workflows, and process improvements.
• Lead and develop managers, field leadership, and operational staff.
• Ensure projects maintain quality standards, safety compliance, and customer satisfaction.
• Drive urgency, communication, and execution in a high-volume, fast-moving environment.
• Support recruiting, staffing, and organizational development as the company continues to grow.

QUALIFICATIONS:

• 7+ years of operational leadership experience within roofing, construction, restoration, home services, or related industries.
• Proven experience leading day-to-day operations for a $10M+ business or division.
• Strong financial acumen with experience managing job costing, budgeting, forecasting, and P&L accountability.
• Ability to analyze operational and financial data to make informed business decisions.
• Experience scaling operations, improving processes, and building accountability across teams.
• Strong leadership presence with the ability to drive performance in a fast-paced environment.
• Comfortable managing multiple priorities, deadlines, and operational challenges simultaneously.
• High sense of urgency, ownership, and accountability.
• Proficient with Excel, operational reporting systems, CRMs, and business analytics tools.
• Roofing or exterior construction experience strongly preferred.

IDEAL PROFILE:

• Proactive and solutions-oriented leader.
• Strong operator who can balance field execution with business analytics.
• Thrives under pressure and in high-growth environments.
• Data-driven decision maker with strong business instincts.
• Highly organized, detail-oriented, and operationally disciplined.
• Strong communicator capable of leading teams and driving accountability across the organization.