General Manager

Big Whiskey's of Northwest Arkansas

Rogers, AR

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JOB DETAILS

SKILLS

Advertising, Brand Marketing (Branding), Communication Skills, Cook Dishes, Corporate Policies, Corrective Action, Employee Retention, Food Quality, Food and Beverage Industry, Health Insurance, Leadership, Lift/Move 50 Pounds, Marketing, Mathematics, Meet Sales Quota, Operations Management, Organizational Skills, Performance Reviews, Point of Sale (POS) Systems, Preventative Maintenance, Promotional Programs, Reconciliation, Regulations, Restaurant, Safety Training, Safety/Work Safety, Sales, Sanitation, Staff Policies, Staff Training, Time Management, Training Program

LOCATION

Rogers, AR

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Free food & snacks
Free uniforms
Health insurance
Paid time off

Summary of Position:
Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Build sales through the marketing of your own store and branding.

Duties and Responsibilities:

Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times
Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
Make employment and termination decisions
Fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop your staff in all areas of managerial and professional development
Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner
Ensure that all equipment is kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor objectives are met
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
Develop, plan and carry out all restaurant marketing, advertising, and promotional activities and campaigns

Qualifications:

Be 21 years of age
Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
Have knowledge of service and food and beverage, generally involving at least 3 years of FOH operations and/or assistant management positions
Possess excellent basic math skills and have the ability to operate a cash register or POS system
Be able to work in a standing position for long periods of time (up to 5 hours)
Be able to reach, bend, stoop and frequently lift up to 50 pounds
Must have the stamina to work up to 50 hours per week

General Manager

Big Whiskey's of Northwest Arkansas

Rogers, AR

About the Company

Big Whiskey's of Northwest Arkansas

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