The General Manager is passionate about Restaurants, Guest Experience, Team Development and provides strategic direction for the restaurant team. The GM acts as the primary support for the GMs in his/her designated area. The General Manager must convey the company culture to his/her staff and be a creative team player who likes to work hard, have fun, and show sincere dedication serving the world flavor the Wing Stop way!
PRINCIPAL DUTIES AND RESPONSIBILITIES::
• Leadership: Mentors all positions within his/her restaurant to ensure a high level of engagement and success. Maintains availability for the development of all operational personnel.
• Maintain Culture: Support, reinforce, and align decisions with Wingstop’s Culture.
• Operational Assistance: Trains and role models standards to ensure restaurant is delivering the Done Right, On Time promise, and an exceptional Guest Experience.
• Manage Strategic Initiatives: Understands, defines, and delivers the purpose, requirements, and desired results of all Company programs. Leads his/her respective restaurant team in the execution of these programs.
• Leverage Support: Utilize multi unit manager, QSC evaluations, and area support personnel to identify and mitigate any needs or gaps in current business practices. Lead support personnel in the planning, development, and implementation of operational improvement practices.
QUALIFICATIONS::
• High School Diploma or GED required; College Degree preferred
•• Experience in an organization where he/she had specific career progression
• • Knowledge and skills in staffing with a proven record of results
• Knowledge of Labor Laws
• Knowledge in Food Safety, Local and State Health Requirements, Inspections and Quality, Service and Cleanliness audits
We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.
1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.
Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.