General Manager

Cooper's Hawk Winery & Restaurants, Inc.

Pigeon Forge, TN

JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Coaching, Communication Skills, English Language, Financial Operations, Food Services, Insurance, Lead Management, Licensing, Lift/Move 40 Pounds, Mentoring, Menu Development, Microsoft Office, Organizational Skills, Point of Sale (POS) Systems, Prescription Drugs, Presentation/Verbal Skills, Psychiatry and Mental Health, Restaurant, Retail, Sales, ServSafe Certification, Team Lead/Manager, Telehealth, Writing Skills
LOCATION
Pigeon Forge, TN
POSTED
30+ days ago

General Manager in Indian Land, South Carolina, United States

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General Manager

Location: 2181 Parkway Drive, Indian Land, SC Brand: Coopers Hawk Share Apply Now Save Job

Saved General Manager

Job Description

The General Manager at Coopers Hawk will oversee a dynamic, high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club community. The successful candidate will lead with passion and purpose, ensuring operational excellence, delivering memorable guest experiences, and growing a vibrant Wine Club Community.

Responsibilities

  • Oversee all aspects of restaurant operations, including kitchen, front-of-house, retail, tasting room, and Wine Club
  • Lead all Management and Hourly Team Members as a role model of Coopers Hawk behaviors and values
  • Use tools like POS systems, scheduling software, inventory systems, and Microsoft Office to stay organized
  • Focus on service execution and uphold all food service and facility standards
  • Project a professional image to team and guests
  • Approve hourly Team Member hiring decisions
  • Mentor and develop managers to lead their teams effectively
  • Navigate challenges strategically and ensure policies, systems, and standards are followed
  • Be accountable for achieving monthly sales, profit targets, and operational and Wine Club goals
  • Stay in Sync: Communicate often, move with your team, and keep service flowing
  • Ensure strong collaboration between kitchen and front-of-house operations
  • Lead management meetings and foster open communication across departments
  • Involve department managers in achieving financial and operational results
  • Partner with the Executive Kitchen Manager and other leaders to drive success

What You Will Get

  • 50% Dining and Carryout Discount
  • 40% Retail Wine Discount
  • 20% Discount on Retail and Private Events
  • Monthly Complimentary Wine Tasting for Two
  • Medical, Prescription, Dental, Vision, and Telehealth plus Wellness Discount
  • 401k with Company Match
  • Health and Dependent Care
  • Long-Term Disability Voluntary Short-Term Disability
  • Basic Life and AD&D Insurance with option to purchase additional coverage
  • Paid Parental Leave
  • Paid Time Off
  • Access to Team Member Relief Program
  • Wellness and Mental Health Support
  • Everyday Benefits" Program to include insurance coverage, pet life, auto, home, property, and employee discounts on goods and services
  • Team Member Rewards: Milestone Recognition and Referral Bonuses
  • Career Development Opportunities

How You Will Succeed

  • Show Up Ready: Come prepared, stay sharp, and start strong
  • Oversee all aspects of restaurant operations
  • Lead all Management and Hourly Team Members
  • Use tools to stay organized
  • Focus on service execution
  • Project a professional image
  • Approve hiring decisions
  • Mentor and develop managers
  • Navigate challenges
  • Be accountable for goals
  • Stay in Sync: Communicate often
  • Ensure strong collaboration
  • Lead management meetings
  • Involve department managers
  • Partner with leaders
  • Drive success

Requirements

  • Must represent Coopers Hawk values
  • Minimum 2 years of General Manager experience in a full-service restaurant
  • Scratch kitchen experience preferred
  • A minimum age requirement of 21 years
  • Excellent verbal and written communication skills
  • Results-driven, able to coach team to hit restaurant targets (i.e., Wine Club Community growth)
  • Ability to read, understand, and communicate in English
  • Demonstrates financial acumen
  • Extensive food knowledge and standards
  • Executive Kitchen Manager level
  • Proficient in Microsoft Office Suite
  • Preferred certifications include ServSafe and state/local licensing requirements
  • Must be able to lift and carry up to 40 lbs
  • Must be able to stand for at least 10 hours per shift
  • Must be able to work 50-60 hours per week
  • Must be able to work flexible shifts and schedules, including weekends and some holidays

About Coopers Hawk

Coopers Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar, and private event space offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. The Coopers Hawk Wine Club is perhaps the largest in the world, offering top-notch award-winning wines and exclusive Wine Club membership benefits, including curated dining and travel experiences.

Equal Opportunity Employer

Coopers Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Coopers Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

Benefits and Compensation

The Benefits list is only a highlight of some of the benefits offered to team members. Eligibility for certain benefits apply. Coopers Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk.

About the Company

C

Cooper's Hawk Winery & Restaurants, Inc.

After four years of planning and construction, Cooper’s Hawk Winery & Restaurant opened in 2005 in Orland Park, a south suburb of Chicago. The concept was unique. We would create a signature menu with a selection of dishes designed to pair perfectly with our own Cooper’s Hawk wines, made in our own private winery. With sophisticated food and exceptional wines, our concept was born.

The Cooper’s Hawk concept includes four distinct components: an upscale casual dining restaurant, full-service bar, private barrel-aging room, and Napa-style tasting room and retail gift store…all under one roof. Each Cooper’s Hawk location is distinctive in layout and décor, but carries the same warmth and elegance that guests have come to expect.
INDUSTRY
Restaurant/Food Services
FOUNDED
2005
WEBSITE
https://www.coopershawkwinery.com/