Benefits:- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
About Us
We are a fast-growing home services company focused on delivering exceptional customer experiences from the first phone call through project completion and ongoing customer care. As part of a nationally recognized franchise network, we combine the strength of an established brand with the agility and culture of a locally owned business.
Our continued growth has created an exciting opportunity for an experienced General Manager who thrives in a fast-paced environment, enjoys building high-performing teams, and is passionate about operational excellence. Unlike larger organizations with multiple layers of management, you'll have the opportunity to make a direct impact on the business while helping shape its future.
Position Overview
The General Manager is responsible for leading the day-to-day operations of the business, ensuring outstanding customer service, driving financial performance, developing employees, and maintaining operational excellence across all departments.
Responsibilities
- Lead by example and foster a culture of professionalism, accountability, and continuous improvement.
- Recruit, interview, hire, train, and develop top talent while building a high-performing team.
- Coach employees through regular performance reviews, goal setting, and ongoing professional development.
- Oversee daily operations to maximize efficiency, profitability, and customer satisfaction.
- Manage staffing levels, scheduling, payroll, and labor costs while maintaining a productive work environment.
- Review monthly financial statements and key performance indicators to identify trends, improve profitability, and support business growth.
- Monitor operational metrics including sales performance, project completion, service productivity, customer satisfaction, receivables, and overall business performance.
- Maintain clear communication across all departments, ensuring team members stay aligned with company goals and priorities.
- Keep ownership informed of business performance, challenges, and action plans with a strong sense of urgency.
- Resolve operational issues and customer concerns promptly while implementing long-term solutions.
- Establish measurable goals for departments and employees while holding the team accountable for results.
- Maintain a safe, organized, and compliant workplace by enforcing company policies and regulatory requirements.
About You
We're looking for a hands-on leader who enjoys solving problems, developing people, and improving processes. You understand what it takes to successfully operate a growing service business and are motivated by achieving measurable results.
Qualifications
- 5–10 years of leadership experience in construction, home services, field service, or a related industry, with experience managing operations.
- Proven ability to lead teams, manage multiple departments, and improve operational performance.
- Strong financial acumen with experience reviewing profit and loss statements, budgets, and key business metrics.
- Excellent communication, leadership, and conflict-resolution skills.
- Ability to thrive in a fast-paced, growth-oriented environment.
- Strong organizational and problem-solving abilities with a focus on continuous improvement.
- Valid driver's license with a clean driving record.
- Authorized to work in the United States without employer sponsorship.
Why Join Us?
- Highly competitive compensation
- Health, dental, and vision insurance
- 401(k) retirement plan
- Generous paid time off
- Ongoing training, leadership development, and career advancement opportunities
- The opportunity to make a significant impact in a rapidly growing organization
- Supportive leadership team with room to grow professionally
If you're looking for a leadership role where your decisions matter, your accomplishments are recognized, and your career can grow alongside a thriving business, we'd love to hear from you.
Apply today and help lead the next chapter of our growth.