General Manager

About Go Greek Yogurt

Go Greek is an international high-quality frozen yogurt brand that started in LA over a decade ago and has created one of the largest followings in California for the delicious European sourced frozen yogurt. Now the company is expanding internationally with locations all over the world, and we are opening the NY locations!

Overview
Are you a dynamic leader with a passion for managing a flagship locations and driving business success? As a Manager for Go Greek Frozen Yogurt, you will oversee the operations of several units, ensuring each location delivers exceptional customer experiences while meeting strategic business objectives. This role offers an exciting opportunity to lead diverse teams, implement innovative processes, and foster growth across multiple sites. Your energetic approach and strategic mindset will be vital in steering each unit toward profitability and operational excellence.

Duties

• Lead and motivate the store or facility teams, fostering a positive and high-performance work environment.
  
• Develop and execute strategic plans to achieve sales targets, improve operational efficiencies, and enhance customer satisfaction across all units.
  
• Oversee profit and loss statements, ensuring the location meets financial goals through effective cost management and revenue growth initiatives.
  
• Supervise daily operations, including staffing, inventory management, quality assurance, and compliance with company policies.
  
• Drive business development efforts by identifying new opportunities for expansion or service enhancement within existing markets.
  
• Implement process improvements to streamline workflows, reduce waste, and optimize overall productivity.
  
• Manage project timelines, budgets, and resources to ensure successful execution of initiatives across multiple sites.
  
• Monitor performance metrics regularly, providing coaching and feedback to managers and staff to foster continuous improvement.
  

Qualifications

• Proven management experience with a track record of supervising teams.
  
• Strong leadership skills with the ability to inspire and develop staff at all levels.
  
• Strategic planning expertise to set clear goals and execute plans effectively.
  
• Solid understanding of profit & loss management, budgeting, and financial analysis.
  
• Experience in business development and identifying growth opportunities within competitive markets.
  
• Excellent project management skills with the ability to coordinate multiple initiatives simultaneously.
  
• Knowledge of process improvement methodologies such as Lean or Six Sigma is a plus.
  

Demonstrated sales acumen with a focus on driving revenue growth through customer engagement strategies. Join us as a General Manager and be at the forefront of operational excellence! Your leadership will shape the success of our diverse locations while providing meaningful growth opportunities for your team members. We re committed to supporting your professional journey with comprehensive training, ongoing development, and an energetic work environment that celebrates achievement at every level. The ideal next stop would be due the promotion of this position to Multi Unit Manager!