We’re Yardstick, a boutique dog hotel in Nashville. Our suites-only concept aims to reimagine dog hospitality by offering more personalized care in a stress-free, elevated environment.
We are seeking an experienced General Manager to join our leadership team and oversee one of our (soon-to-be) four locations in Nashville.
Responsibilities
Manage team of ~12 employees (full and part-time), including upfront training and ongoing development.
Scheduling and labor cost management.
Customer relations and guest satisfaction.Dog and employee safety.
Facility management. Including supply purchasing and maintenance of a clean/sanitary facility.
Community outreach and events.
Work closely with CEO on business planning and process improvements.
Requirements
5+ years of people management experience.
Prior experience in the pet services industry preferred, but not required.
Available to work nights, weekends and holidays -- we are open 365 days a year.
Excellent customer service and people skills.
High integrity, trustworthy and dependable.
Ambitious and excited by the prospect of building a growing business.
Other important information
Location: Nashville, including Williamson County.
Compensation: Competitive salary and incentive based compensation.
Benefits: Medical, dental and vision insurance; paid time off.
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Keywords: dog hotel, pet resort, dog boarding, dog daycare, dog trainer, dog groomer, animal care, pet services, animal shelter, veterinarian, veterinary technician, vet tech.