General Manager in Nashua, NH | Pizza Hut
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Job Summary:
Reports to District Manager - Drive the Financial and Operational Performance for Your Store by Empowering and Engaging Your Team to Grow Each Day. Create a Culture That Aligns with Tasty Hut, LLC Core Values and Ensures Operational Excellence.
Pay Rate: (If Applicable)
Duties/Responsibilities:
• Oversee All Staff and Operations in Your Restaurant with an Entrepreneurial Mindset • Hire, Train, Build a Bench of Shift Leaders and Team Members in Restaurant • Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!) • Maintain Excellent Customer Service Standards • Enforce and Follow Pizza Hut Service Principals (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile) • Responsible for Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes • Ensure All Teams Members Have the Tools and Knowledge Necessary for Success • Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community • Develop a Store Team that Has High Customer Satisfaction Results • Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE) • Work with District Manager to Keep Facility Up to Standard and in Good Repair • Responsible for Restaurant P&L Management • Evaluate and Improve Operational and Financial Performance of Restaurant • Communicate Company Initiatives and Programs to Restaurant Teams • Own the Career Development and Performance Management Process for Restaurant Team (MSM) • Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia) • Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Store Teams • Compliant with All Laws and Regulations • Ensures a Safe Work Environment is Provided in Restaurant • Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations • Demonstrate Trade Area Knowledge • Manage and Maintain Positive Vendor Relationships • Brand Steward for Pizza Hut Brand • Maintain Restaurant Calendar • Manages and adheres to Tasty Hut, LLC Handbook and Policies • Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team • Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC • Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
Training/Requirements:
• Be A Customer Maniac! - All Roles Serv Safe Certified • Lead On! Shift Leader MSM Course 10 • Proficient at Microsoft Office • Lead On! General Manager and Computer basics • Reliable Transportation • Communicate, Give Feedback • Valid Drivers License and Car Insurance Required • Adhere to GM Schedule Requirements (Peak Hours) • Criminal Background Check • Motor Vehicle Record Check
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If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.
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