General Manager

Revitalize Your Management Career with Massage Envy - Join our Metairie location!

At Massage Envy, we believe great leadership is about more than hitting numbers - it's about building a culture of care, accountability, and excellence. We're looking for an experienced retail leader who brings empathy, attention to detail, and a passion for developing people. If you're ready to make a meaningful impact every day, we invite you to bring your expertise to our team.

What You'll Do:

• Run the Show with Purpose: Oversee day-to-day operations with a focus on service excellence, membership growth, and retail performance - all while ensuring high standards of quality and consistency.
• Lead Thoughtfully: Cultivate a positive, team-oriented culture by mentoring, coaching, and developing your staff. You'll set clear expectations, provide ongoing support, and celebrate wins both big and small.
• Solve with Empathy: Be the go-to problem solver for staff and guests. Handle concerns with grace, professionalism, and a people-first approach that reflects our values.
• Deliver on the Details: Drive results through strong operational practices, thoughtful planning, and a keen eye for process improvement.
• Connect with Purpose: Build lasting relationships with guests and team members alike, creating an environment where everyone feels seen, supported, and inspired to grow.

Who You Are:

• A seasoned leader with a strong background in retail, hospitality, or customer-focused environments.
• Skilled at balancing operational responsibilities with team development and guest satisfaction.
• A clear communicator who leads with empathy, integrity, and confidence.
• Detail-oriented and organized, with the ability to prioritize effectively in a dynamic setting.
• Committed to creating a workplace where people feel motivated, respected, and part of something bigger.

What You'll Get:

• $60,000-65,000 TOTAL COMPENSATION (Base Salary + Bonus + Commission)
• Health, Dental, Vision, and supplemental insurance plans
• Paid time off
• Career advancement opportunities within the Massage Envy franchise network
• A people-first, team-driven culture where your leadership is valued and your impact is visible