General Manager

Leadership, Service, and Hospitality Group \u2013 LSH GRP, LLC (McDonald's)

LSH GRP, LLC is a growth targeted organization with opportunities to expand and grow your professional career in McDonald's. We are looking for self-motivated, friendly, leaders who want to make a big positive impact. You may contact us at (806) 319-7762. We hope to speak with you soon.

Our Mission:

"Through a daily commitment to leadership, service, and hospitality, we strive to make a positive impact on ourselves, our team, our community, and our brand."

General Manager Overview

The General Manager is responsible for setting a positive culture withing the restaurant, running a profitable restaurant, building guest counts, and ensure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness.

At LSH GRP, we believe we have two types of guests with us every day. Those guests who dine with us in front of the counter, and those employees who are our guests behind the counter. Having an inviting and positive culture ensures all our guests are welcome. The General Manager is our culture ambassador and works with his/her leader to set the restaurant's goals, creates a plan to achieve those goals, and works through the team to execute the plan to win.

\u202f This individual develops and leads a team of Department Managers with specific responsibilities across all dayparts in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve the Department teams. By improving the Departments, the restaurant improves!

\u202f The General Manager is also responsible for hiring and developing Department and Shift Managers to make sure the restaurant has the right team to lead into the future.

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Qualities we are looking for

• Works through their team to drive positive business performance.
• Cultivates a Team environment and a fun, competitive drive to excel.
• Critical thinker who tries to figure out solutions and bring positive solutions to Supervisors. A "go-getter."
• Executing QSC at a high level with the ability to adapt, and embrace, change.
• Constantly maintains and exceeds Food Safety standards.
• Follow up constantly, coaching and developing our future leaders. Shift from "Do" to "Coach and Follow up."
• "Take action" personality who strives to set targets and celebrate wins.
• Does not have to be a technology person, but is open to learning and teaching others to work with a variety of technology.

Responsibilities as a General Manager (includes but not limited to)

• Know, execute, and adapt to new and existing System Maps.
• Effectively manages P&Ls and looks for efficiencies to drive towards company goals.
• Lead team (Crew, Shift Leaders, and Department Leaders) towards meeting defined performance goals as set forth by Supervisor(s) and Owner / Operator.
• Hiring, Scheduling & Team Development
• Labor / TPPH
• Food Cost & Food Over Base
• Planned Maintenance (M&R)
• VOICE & Guest Reviews
• PAC (Profit After Controllables)
• Field Visits / Inspections
• And others
• Monthly
• Shift Leader Meetings
• Report Monthly sales performance and develop action plan with Supervisor
• Bi-Weekly (every 2 weeks)
• RL walkthrough with Supervisor
• 1:1 with Supervisor and/or O/O to discuss performance, action items, and needed resources

Benefit / Additional Info:

Along with competitive pay, a General Manager at a McDonald's restaurant is eligible for incredible benefits including:

• Quarterly Bonus Program
• Two Weeks paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Service awards
• Employee Resource Connection
• Free meals Daily
• Attendance to McDonald's sponsored events

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.