General Manager

We're Hiring a General Manager!

Location: Louisville, KY
Type: Full-Time
Reports To: District Manager

• Lead with Purpose — Manage daily operations with a clear focus on excellence, accountability, and team development.
• Coach & Grow Your Team — Hire and develop team members through hands-on training, regular feedback, and growth opportunities.
• Own Peak-Hour Execution — Monitor traffic flow and weather conditions to optimize staffing needs and to keep tunnel moving and guests satisfied.
• Protect & Maintain Our Facility- keep our site clean, safe, and operating at peak performance through preventive maintenance and attention to detail.
• Drive Performance — Monitor KPIs, manage labor costs, maintain capture rates and execute business strategies that hit goals and maximize results (You’ll use checklists, audits, and KPI Dashboards weekly).
• Grow Memberships — Coach a small team to deliver a great pitch, improve conversion, and maintain strong service standards without sacrificing speed.
• Own the Admin — Handle scheduling, payroll, hiring, and team documentation with accuracy and professionalism.
• Champion Safety & Compliance — Ensure procedures and policies are followed, keeping both team and guests safe.
• Be the Culture — Lead by example, live the SpeedWash Car Wash values, and build a positive, high-energy environment where your team thrives.

• Membership capture rate
• Total car count
• Net membership growth
• Maintain labor % and reduce turnover
• Uptime / down-equipment response time
• Customer Satisfaction (Google Reviews)
• Site cleanliness & inspection audit scores

• At least 5+ years of management experience (Required)
• Flexibility to work various shifts, including weekends. (Required)
• Point of Sale Knowledge.
• Multi-unit exposure or high-volume service environment. (Preferred)
• Preventative maintenance mindset. (Preferred)
• Possess a valid driver's license. (Required)

• Accountable – You take ownership of both successes and setbacks and always follow through on commitments.
• Integrity-Driven – You do the right thing, even when no one’s watching, especially when it comes to safety and compliance.
• Results-Oriented – You think critically, troubleshoot quickly, and solve problems efficiently.
• Calm Under Pressure – You remain steady and composed during breakdowns or emergencies.
• Hands-On Leader – You motivate, coach, and train your team while working alongside them when needed.
• Detail-Oriented – You notice the small things that prevent big problems.
• Patient & Practical – You explain processes and expectations clearly without frustration.
• Adaptable – You adjust when priorities or plans shift.
• Lead by Example – Show up prepared, dependable, and ready to set the tone for your team.
• Foster a Positive Culture – Build trust, accountability, and fun into everyday work.

• Prefer a desk-only management job.
• Don’t want to work weekends in a rotating schedule.
• Avoid coaching and having hard conversations.

• Bi-Weekly Pay - get rewarded for your hard work fast.
• Monthly Bonuses - get rewarded for leading by example, driving results, and consistently exceeding site KPIs.
• Access to MEC healthcare coverage - plus dental and vision plan options.
• Paid Time Off - we believe rest fuels greatness.
• Regular Performance Reviews - clear feedback, real growth, and open conversations.
• Employee Car Washes - keep your ride looking as fresh as your future.
• Regular Team Building Events - we work hard and celebrate harder, culture comes first.
• Free Uniforms - we cover the gear so you can focus on getting the job done and looking good doing it!

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