Analysis Skills, Budgeting, Business Operations, Business Skills, Coaching, Corporate Policies, Customer Satisfaction, Hotel Industry, Hotel Management, Leadership, Maintain Compliance, Multitasking, Performance Metrics, Performance Tuning/Optimization, Process Improvement, Profit & Loss, Regulations, Reporting Dashboards, Service Delivery, Strategic Planning, Systems Administration/Management, Team Lead/Manager
LOCATION
Laurel, MD
POSTED
5 days ago
We’re looking for a driven and resourceful General Manager to lead business operations, optimize team performance, and execute the company vision. If you’re someone who blends big-picture thinking with boots-on-the-ground action, you’ll thrive in this leadership role.
Compensation:
$65,000 - $75,000 yearly
Responsibilities:
Ensure compliance with company policies, procedures, and applicable regulations
Build and develop a high-performing team through hiring, training, and ongoing coaching
Maintain high standards for customer satisfaction, quality, and service delivery
Collaborate with ownership/executive team on strategic planning and reporting
Analyze reports, budgets, and KPIs to inform decisions and maximize profitability
Qualifications:
Well-versed in using dashboards, KPIs, and workflow systems to manage day-to-day operations
Has experience managing teams and overseeing business operations
Strong business acumen and understanding of financial principles
Can juggle multiple priorities without losing focus or momentum
Preferred: Holds a degree in Business, Management, or a related field
About Company
As a hotel management company, we strive to: “Provide exceptional service to our guests by empowering our team to consistently deliver the spirit of hospitality.”
We understand what it takes to be a part of something great. Whether it be our best-in-class learning and development or our travel discounts that ‘feed your inner explorer, we work hard to create and deliver what YOU need. We are ready for you to start your journey with us!