General Manager

IHG Hotels & Resorts

Kansas City, MO

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JOB DETAILS

SKILLS

Budget Management, Continuous Improvement, Detail Oriented, Financial Planning, HCL/IBM/Lotus Products, Hospitality and Tourism, Leadership, Maintain Compliance, Operations, Performance Goal Setting, Profit & Loss Management, Regulations, Revenue Growth, Revenue/Sales Reporting, Safety Compliance, Safety/Work Safety, Strategic Planning, Team Lead/Manager

LOCATION

Kansas City, MO

POSTED

1 day ago

Description

At Lotus Hospitality, we're dedicated to crafting unforgettable guest experiences while nurturing a culture of excellence. As our General Manager, you'll lead this mission, steering operations with a focus on exceptional service and revenue growth. Your role is vital in driving the success and vision of our dynamic hospitality brand. You'll guide a dedicated team, ensuring our guests enjoy a seamless and luxurious stay.

We pride ourselves on a results-driven mindset, strong attention to detail, and a commitment to maintaining the highest standards. If you're passionate about hospitality and ready to make an impact, let's grow together. Join us, and be part of a team that's shaping the future of hospitality.

Responsibilities

• Lead and inspire our team to deliver exceptional guest experiences, ensuring every stay is memorable.
• Oversee daily operations, maintaining a seamless and efficient workflow that aligns with our brand standards.
• Drive revenue growth by implementing strategic initiatives and optimizing resources.
• Foster a culture of excellence, encouraging continuous improvement and professional development among staff.
• Ensure compliance with all health, safety, and hospitality regulations, safeguarding our guests and team.
• Collaborate with department heads to set and achieve performance goals, enhancing overall service quality.
• Manage budgets and financial plans, ensuring profitability while maintaining high service standards and guest satisfaction.

Qualifications

• Experience in leading and managing teams within the hospitality industry, fostering a culture of excellence.
• Proven track record of driving revenue growth through strategic initiatives and resource optimization.
• Ability to oversee daily operations, ensuring alignment with brand standards and seamless workflow.
• Strong skills in budget management and financial planning, maintaining profitability while ensuring guest satisfaction.
• Experience in collaborating with department heads to set and achieve performance goals, enhancing service quality.
• Ability to ensure compliance with health, safety, and hospitality regulations, safeguarding guests and team members.
• Demonstrated ability to inspire and motivate a team, delivering exceptional guest experiences consistently.

General Manager

IHG Hotels & Resorts

Kansas City, MO

About the Company

IHG Hotels & Resorts

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