General Manager

El Pollo Loco Holdings Inc

hawthorne, CA

JOB DETAILS
SKILLS
Amusement Parks, Coaching, Cook Dishes, Customer Experience, Customer Support/Service, Disability Insurance, Driver's License, Exceeded Sales Goal, Geography, High School Diploma, Insurance, Kronos Workforce Scheduler, Legal, Maintain Compliance, Metrics, Operational Support, Operations Management, Process Improvement, Profit & Loss, Regulatory Compliance, Reimbursement, Restaurant, Sales, Sales Forecasting, Sports, Staff Requirements, Team Building, Team Lead/Manager, Workforce Planning
LOCATION
hawthorne, CA
POSTED
30+ days ago

As a General Manager youll be the spark that keeps the flame alive leading a passionate team driving success and ensuring every guest gets a taste of the Loco experience. Youll oversee all restaurant operations with a focus on quality growth and building a team thats as fired-up as you are. Ready to ignite your flamin good careerPOSITION PURPOSEThe General Manager assumes full accountability for the comprehensive operations of an El Pollo Loco restaurant encompassing all facets of the business. Leading initiatives aimed at providing an exceptional and consistent experience for both customers and team members this position meticulously ensures adherence to all El Pollo Loco policies procedures and standards while striving to meet or exceed sales and profitability targets. Accountabilities include maintaining optimal staffing levels and fostering the professional growth of the restaurant team to effectively execute all operational objectives.ESSENTIAL DUTIES AND RESPONSIBILITIESStrategically manages coaches and recognizes team member performance to drive efficient and effective restaurant operations.Executes and trains team on opening and closing procedures in alignment with El Pollo Loco policies overseeing restaurant setup food preparation and cleaning processes.Optimizes labor and workforce planning through effective and efficient team deployment and scheduling. Ensures staffing levels are aligned with anticipated sales volume in alignment with current labor modeling to uphold productivity and customer service standards while meeting labor hour targets.Provides hands-on support by ensuring proper coverage of all restaurant workstations. May be required to provide backup support to cover team member breaks as necessary.Maintains focus on guest service and speed of service ensuring achievement of company goals for timeliness. Educates team on restaurant operational efficiency metrics and ensures compliance with standards.Schedules workforce ensuring labor hours are adequate to provide required level of service that is based on sales projections and labor hour guidelines. Oversees hiring processes in the restaurant from interviews references I-9 verification and new hire orientations ensuring all restaurant staffing requirements are effectively and compliantly achieved. Performs other duties as assigned by management to support restaurant operations.QUALIFICATIONS - EDUCATION EXPERIENCE LICENSECERTIFICATIONSTo perform this job successfully an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education andor experience required. EducationWork ExperienceMust be at least 18 years old. High school diploma or equivalent GED preferred. Must be an EPL Assistant Manager or have the equivalent of 3 or more years of management experience preferably in a restaurant environment. LicenseCertificationsPossess and maintain a valid drivers license and a reliable vehicle that may be used for company business. Must obtain Serve Safe CertificationWhats in it for youCompetitive pay and quarterly bonusesNo overnight hoursFree meals during your shiftEmployee discount on foodExcellent career growth potential we promote from withinTuition reimbursement Medical Dental Vision Insurance Flexible Spending AccountPaid vacationPaid sick time401K Plan with match and immediate vesting must be at least 21 to participateEmployee Assistance ProgramLife Insurance Legal Insurance Long Term Disability Coverage and Pet InsuranceDiscounts on theme parks movie tickets sports events hotels and more...Why work for usWhen it comes to our people our motto is Let them cook. In fact we see you as our secret ingredient. While our chicken is fire its our peopleWho set us ablaze. Youre the ones bringing the passion ideas and energy-the flavor-whether cooking in the restaurant or working in the support center. Thats why we take pride in providing a place where you can express develop and belong… all while enjoying a healthy balance. Here fire-grilled chicken makes flamin good careers The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience industry experience education geography etc.

About the Company

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El Pollo Loco Holdings Inc