Accounting, Coaching, Communication Skills, Computer Skills, Cook Dishes, Corporate Policies, Detail Oriented, Driver's License, Employee Retention, Finance, Food Handling Practices, Food Safety, Food Services, Forecasting, Leadership, Maintain Compliance, Marketing, Organizational Skills, Performance Reviews, Profit & Loss Statements, Regulatory Compliance, Restaurant, Revenue Growth, Sales, ServSafe Certification, Staff Development, State Laws and Regulations, Team Building, Team Player, Time Management
LOCATION
Greenville, SC
POSTED
3 days ago
Want to take a walk on the wild side? Love Hot Wings, Cold Beer, and Good Times? Then we have the General Manager Position for you!
The General Manager embodies our slogan. Hot Wings because we have excellent food, Cold Beer because we have new and fun drinks, and Good Times because we are a Wild and exciting place to work!
As the General Manager, we want Guest Service That Rocks! We want every guest that comes to Wild Wing Cafe to have an experience they will remember and want to return to because it’s such an awesome place to be!
If you are eager to join a growing organization that offers great benefits such as competitive pay, flexible scheduling, medical/dental/vision insurance, and much more…please send your resume today!
Position Summary: The General Manager is responsible for bringing the culture of Hot Wings, Cold Beer, and Good Times to life in our restaurants. The General Manager is responsible for creating a positive and memorable guest dining experience. The General Manager will be accountable for overseeing all day-to-day operations, inventory of supplies and disposable goods, forecasting business levels, front-of-house and back-of-house related responsibilities, and more. The General Manager will be responsible for both the revenue and cost elements of the company’s profit and loss statements. He/She will also provide collaborative leadership working with our executive chefs in attracting and retaining top talent and creating a great work environment for all staff.
Manager Responsibilities:
Restaurant Management
Direct, plan, supervise, and monitor the day-to-day operations to ensure that each shift operates flawlessly from an execution and guest experience standpoint
Oversee and manage all areas of the restaurant and make final decisions on matters of importance
Responsible for recruiting, hiring, and developing staff and managers
Works closely with executive chefs to attract, select, and retain top talent, and creating a positive and professional work atmosphere
Develop, coach, and engage Assistant Managers to ensure teamwork, and staff satisfaction and recognition
Oversee entertainment in the restaurant
Participate in planning and executing local store marketing initiatives and off premise sales
Ability to control food, labor and other controllable costs while growing sales
Responsible for ensuring consistent high-quality food preparation and service
Grow restaurant traffic and sales by delivering fun, inviting environment for employees and guests
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Guess Experience
Interact and respond to all guests concerns in a timely efficient manner to ensure the guests come back
Ensures and reinforces company standards are achieved and sustained
Be present throughout the dining room, assisting staff when necessary, and interacting with guests
Employee Engagement
Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
Maintains a favorable working relationship with all company employees to promote a cooperative and fun culture which will drive maximum employee morale, productivity, and efficiency
Ensure compliance with operational standards, company policies, federal, state/local laws, and ordinances
Train and develop shift leaders, and certified trainers through coaching, feedback, and accountability
Requirements:
Exuberant personality, self-discipline, initiative, leadership ability and out-going
Proven leadership and excellent communication skills to easily establish rapport with FOH and BOH staff
Managerial, accounting/finance skills, and computer proficiency
Proven record of staff development and retention
Must possess a valid driver’s license
ServSafe Food Safety Certification required
Responsible Service of Alcohol Certification required
Must be able to make decisions quickly and effectively
Organized and detail oriented
Ability to work in a fast-paced environment for long hours standing, stooping, twisting, lifting products and supplies weighing 50 lbs. and repetitive hand and wrist promotion
Must have 2-5 years restaurant management experience